Fortinet FortiGateRugged 70F 4-Hour Onsite Priority RMA, 1-Year (FC-10-F70FB-212-02-12)

SKU: FC-10-F70FB-212-02-12

Original price was: CAD$947.73.Current price is: CAD$764.31.

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FortiGateRugged 70F 4-Hour Hardware Delivery and On-Site Engineer Priority RMA, 1-Year (FC-10-F70FB-212-02-12) — upgrade your FortiCare Premium or Elite coverage to guarantee replacement hardware and on-site engineer support within 4 hours for one year.
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Product description

Not every deployment warrants a multi-year commitment up front. FC-10-F70FB-212-02-12 brings 4-hour hardware delivery and on-site engineer support to the FortiGateRugged 70F for a single year — useful when a high-criticality deployment is being evaluated before a longer renewal, or when annual budget cycles make 1-year terms necessary.

What This Service Covers

The 1-Year 4-Hour Hardware and On-Site Engineer Priority RMA add-on upgrades an existing FortiCare Premium or Elite subscription on the FortiGateRugged 70F. What you get for that year:

  • 4-hour on-site hardware replacement at your registered site address
  • Certified Fortinet engineer dispatched within 4 hours of RMA case creation
  • 1-year term with annual renewal option for continued coverage
  • Requires an active FortiCare Premium or Elite subscription on the same device

Which FortiCare Tier Includes Priority RMA?

Priority RMA is a paid add-on available exclusively to devices covered under FortiCare Premium or Elite. The table below shows how the tiers compare on hardware support:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Needs This Service?

Organizations piloting the FortiGateRugged 70F at a high-criticality site before committing to a longer support contract, or those whose finance policies require annual contract reviews. Also a good fit for managed service providers who align client support contracts to annual terms.

Activation and Delivery

Fortinet delivers the license key electronically, usually within 0–1 business days. Register the add-on in the Fortinet Support Portal under the device serial number covered by your FortiCare Premium or Elite plan. No physical shipment occurs for the license itself.

Buying From DataCenter360.ca

DataCenter360.ca makes it straightforward to add Priority RMA coverage to existing FortiGateRugged 70F deployments. We can quote this add-on alongside FortiCare renewals or as a standalone purchase. Delivery is electronic and covers customers worldwide.

What is Priority RMA and how does it differ from standard RMA?

Standard RMA (included in FortiCare Essential) is a return-and-replace process that can take several business days. Priority RMA is an upgrade that dramatically reduces the hardware replacement timeline. Depending on the tier purchased, you get next calendar day delivery (-210-), 4-hour hardware dispatch (-211-), or 4-hour hardware dispatch plus an on-site engineer (-212-). Priority RMA requires FortiCare Premium or Elite to be active on the same device.

Does this service require a specific FortiCare plan?

Yes. All Priority RMA add-ons — including 4-Hour Hardware and On-Site Engineer Priority RMA — require an active FortiCare Premium or Elite subscription on the FortiGateRugged 70F. FortiCare Essential does not include Priority RMA eligibility. If you are not yet on Premium or Elite, DataCenter360.ca can help you select the right FortiCare tier alongside this add-on.

How is this service delivered?

After purchase, Fortinet will provide a license key and registration instructions electronically, typically within 0–1 business days. You register the add-on in the Fortinet Support Portal under the same device serial number as your FortiCare subscription. There is no physical shipment for the license itself; hardware replacement shipments are triggered only if you open an RMA case.

What term length should I choose for this RMA service?

Match the RMA add-on term to your FortiCare subscription term so coverage stays in sync. A 1-year term is common for organizations that review support contracts annually. 3-year and 5-year terms lock in the current rate and reduce renewal overhead. DataCenter360.ca carries all three term lengths for the FortiGateRugged 70F Priority RMA add-ons.

Is this service available for purchase anywhere, or only in Canada?

This is a software license and is available worldwide. DataCenter360.ca delivers Fortinet licenses electronically to customers in any country. There are no geographic restrictions on license delivery, though physical hardware replacement shipments under the RMA program are subject to Fortinet’s logistics capabilities in your region.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGateRugged-70F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F70FB-212-02-12

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