Fortinet FortiGateRugged 70F 4-Hour Onsite Priority RMA, 5-Year (FC-10-F70FB-212-02-60)

SKU: FC-10-F70FB-212-02-60

Original price was: CAD$4,738.67.Current price is: CAD$3,780.85.

Save:20%You save CAD$671.47
FortiGateRugged 70F 4-Hour Hardware Delivery and On-Site Engineer Priority RMA, 5-Year (FC-10-F70FB-212-02-60) — adds Priority RMA to an active FortiCare Premium or Elite plan, guaranteeing replacement hardware plus an on-site engineer within 4 hours.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
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Product description

When a FortiGateRugged 70F fails in a remote substation or on an offshore platform, downtime isn’t just inconvenient — it can halt critical operations. The 5-Year 4-Hour Hardware and On-Site Engineer Priority RMA service (FC-10-F70FB-212-02-60) pairs a replacement unit dispatch with a certified Fortinet engineer at your door, both within four hours of opening an RMA case.

What This Service Covers

This service is a Priority RMA add-on for the FortiGateRugged 70F. When combined with an active FortiCare Premium or Elite subscription, it reduces your worst-case hardware recovery time to four hours. The add-on covers:

  • Replacement hardware dispatched and scheduled for 4-hour on-site delivery
  • Certified Fortinet engineer dispatched to your site within 4 hours
  • 5-year coverage term aligned with long-term deployment cycles
  • Requires FortiCare Premium or Elite as a prerequisite

Which FortiCare Tier Includes Priority RMA?

Priority RMA is a paid add-on available exclusively to devices covered under FortiCare Premium or Elite. The table below shows how the tiers compare on hardware support:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Needs This Service?

Industrial organizations running the FortiGateRugged 70F in facilities where engineer travel time would otherwise stretch recovery past acceptable limits. Think utilities, oil and gas, mining, and any OT environment where the security gateway is a single point of failure for a production network.

Activation and Delivery

After purchase, Fortinet issues a license key electronically within 0–1 business days. Register it in the Fortinet Support Portal under the same device serial number as your FortiCare Premium or Elite subscription. Physical hardware replacement is only triggered when you open an actual RMA case.

Buying From DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner serving customers in Canada and worldwide. We carry all three Priority RMA tiers — Next-Day, 4-Hour Hardware Delivery, and 4-Hour Onsite — across 1, 3, and 5-year terms for the FortiGateRugged 70F. Electronic license delivery typically completes the same day you order.

What is Priority RMA and how does it differ from standard RMA?

Standard RMA (included in FortiCare Essential) is a return-and-replace process that can take several business days. Priority RMA is an upgrade that dramatically reduces the hardware replacement timeline. Depending on the tier purchased, you get next calendar day delivery (-210-), 4-hour hardware dispatch (-211-), or 4-hour hardware dispatch plus an on-site engineer (-212-). Priority RMA requires FortiCare Premium or Elite to be active on the same device.

Does this service require a specific FortiCare plan?

Yes. All Priority RMA add-ons — including 4-Hour Hardware and On-Site Engineer Priority RMA — require an active FortiCare Premium or Elite subscription on the FortiGateRugged 70F. FortiCare Essential does not include Priority RMA eligibility. If you are not yet on Premium or Elite, DataCenter360.ca can help you select the right FortiCare tier alongside this add-on.

How is this service delivered?

After purchase, Fortinet will provide a license key and registration instructions electronically, typically within 0–1 business days. You register the add-on in the Fortinet Support Portal under the same device serial number as your FortiCare subscription. There is no physical shipment for the license itself; hardware replacement shipments are triggered only if you open an RMA case.

What term length should I choose for this RMA service?

Match the RMA add-on term to your FortiCare subscription term so coverage stays in sync. A 1-year term is common for organizations that review support contracts annually. 3-year and 5-year terms lock in the current rate and reduce renewal overhead. DataCenter360.ca carries all three term lengths for the FortiGateRugged 70F Priority RMA add-ons.

Is this service available for purchase anywhere, or only in Canada?

This is a software license and is available worldwide. DataCenter360.ca delivers Fortinet licenses electronically to customers in any country. There are no geographic restrictions on license delivery, though physical hardware replacement shipments under the RMA program are subject to Fortinet’s logistics capabilities in your region.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGateRugged-70F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F70FB-212-02-60

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