Original price was: CAD$1,938.55.CAD$1,563.35Current price is: CAD$1,563.35.
United States (US) Authorized DistributorThree-year FortiCare Essential coverage aligns with the maintenance and compliance review cycles many industrial organizations use for ICS and OT security equipment. Rather than tracking annual renewals on field-deployed units, a 3-year subscription for the FortiGateRugged 70F keeps support in place through a full compliance audit period.
FortiCare Essential is the baseline Fortinet support tier for FortiGate appliances. It covers return-and-replace hardware RMA, access to all firmware releases and security bulletins, and web and chat support through Fortinet’s support portal. If a unit fails, you open an RMA case, ship the device to Fortinet, and receive a replacement. Essential does not include telephone support or advance hardware replacement — those are available at the Premium and Elite tiers.
This SKU (FC-10-F70FB-314-02-36) places the FortiGateRugged 70F on the FortiCare Essential tier for a 3-year term. The table below compares the three support tiers so you can confirm whether Essential meets your needs or whether upgrading to Premium makes sense at purchase time.
| Essential | Premium | Elite | |
|---|---|---|---|
| Critical-issue response time | 8 hours | 4 hours | 2 hours |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA (return & replace) | ✓ | ✓ | ✓ |
| Advance replacement & Priority RMA eligibility | — | ✓ | ✓ |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
If your FGR-70F is installed in a substation, plant floor, or utility cabinet, a 3-year FortiCare term reduces administrative overhead while keeping hardware warranty active and firmware updates flowing. The FortiGateRugged 70F is rated for -40 to 75 degrees Celsius with IEC 61850-3 and IEEE 1613 compliance, making it a long-term fixture in many OT environments. A 3-year support commitment matches that operational reality without over-committing for sites where equipment upgrades may follow a regulatory refresh cycle.
This is an electronic subscription. DataCenter360.ca delivers the Fortinet activation code after payment, normally within the same business day. You register the code in your Fortinet Support account at support.fortinet.com and bind it to your FortiGateRugged 70F serial number. No shipping is involved; the license takes effect immediately after registration in the FortiCare portal.
FortiCare Essential handles support and hardware warranty for the FortiGateRugged 70F. FortiGuard threat services such as IPS signature updates, DNS filtering, and application control are not included and must be purchased as standalone licenses or as part of a bundle. Combine them with this FortiCare subscription if your OT network requires active threat inspection on the FGR-70F.
DataCenter360.ca is an authorized Fortinet Select Partner delivering FortiCare and FortiGuard licenses electronically to customers across Canada and internationally. If you have multiple FGR-70F units across different sites, we can structure a volume quote. Contact us to pair this subscription with FortiCloud for centralized visibility across your field deployments.
You get firmware update access, return-and-replace hardware RMA, and Fortinet web and chat support for 36 months. Coverage starts from the date you register the activation code against your FGR-70F serial number in the Fortinet Support portal.
Telephone support is not included at the Essential tier. If your OT or industrial site requires direct phone access to Fortinet engineers for critical issues, consider FortiCare Premium, which adds 24/7 telephone support and a 4-hour response time for severity-1 cases.
Yes. You can co-term FortiCare with FortiGuard subscriptions so they all share the same expiry date, simplifying renewal management. The Fortinet Support portal handles contract alignment when you register multiple licenses to the same serial number.
Open an RMA case through support.fortinet.com with the unit’s serial number and a description of the failure. Fortinet will issue an RMA authorization and shipping instructions. If extended site downtime is unacceptable, FortiCare Premium with advance replacement provides a faster turnaround than the standard return-and-replace process.
Yes. DataCenter360.ca delivers FortiCare licenses electronically to buyers worldwide. The activation code applies to any FGR-70F unit regardless of its physical location, as Fortinet licensing is not geographically restricted.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGateRugged-70F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F70FB-314-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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