Fortinet FortiGateRugged 70F-3G4G FortiCare Premium, 1-Year (FC-10-F70FM-247-02-12)

Commissioning a new FortiGateRugged 70F-3G4G in a substation or remote OT site often means starting with a 1-year support contract to evaluate the deployment before committing to a longer term. FC-10-F70FM-247-02-12 is the FortiCare Premium 1-year subscription for that situation: full TAC coverage and RMA eligibility from day one, with the option to renew or upgrade at the end of the year.

What FortiCare Premium Covers

FC-10-F70FM-247-02-12 is the Premium tier of Fortinet’s FortiCare support programme, covering a 12-month term on the FortiGateRugged 70F-3G4G. It includes:

• 24×7 Fortinet TAC access by phone and support ticket
• 1-hour response SLA on priority-1 (service-down) incidents
• Next-business-day hardware RMA if the unit is confirmed defective
• Eligibility to add the Priority RMA upgrade (FC-10-F70FM-210-02-12)
• Full firmware update access and use of the FortiCare support portal

FortiCare Tier Comparison

This SKU provides Premium-tier coverage. The table compares all three FortiCare tiers for the FGR-70F-3G4G platform.

Who Needs This Plan

One-year FortiCare Premium suits three situations: new deployments where procurement cycles favour annual budgets; sites evaluating the FGR-70F-3G4G before standardising on a fleet; and existing deployments where an Essential contract is expiring and the site needs 24×7 phone support. For a rugged unit with an embedded 3G/4G modem serving a remote location, having TAC engineers reachable at any hour is worth the step up from Essential.

Activation & Delivery

This is an electronic subscription. Your registration code arrives by email after order confirmation, typically within one business day. Register the code at support.fortinet.com against the FGR-70F-3G4G serial number. The 12-month term starts from the registration date, not the purchase date.

FortiCare Premium vs a FortiGuard Subscription Bundle

FortiCare Premium provides support coverage and firmware access only. If the device also needs active FortiGuard threat services such as IPS, antivirus, and URL filtering, a UTP or Enterprise bundle subscription may be more economical than purchasing those services separately. FC-10-F70FM-247-02-12 is the right standalone choice when FortiGuard services are already covered or not required.

Buying from DataCenter360.ca

DataCenter360.ca supplies Fortinet licences to customers across Canada and internationally. Annual contracts like FC-10-F70FM-247-02-12 offer the simplest procurement path for sites with year-to-year operational budgets. Registration codes are delivered the same or next business day, with a formal invoice included. Contact us to discuss multi-unit or multi-site pricing.