Fortinet FortiGateRugged 70G FortiCare Premium, 1-Year (FC-10-GR70P-247-02-12)

SKU: FC-10-GR70P-247-02-12

Original price was: CAD$924.04.Current price is: CAD$745.19.

Save:19%You save CAD$125.42
FortiCare Premium 1-Year support subscription for the FortiGateRugged 70G (FC-10-GR70P-247-02-12). Provides 24×7 Fortinet TAC access, 1-hour P1 response SLA, and next-business-day RMA for one year on the FGR-70G. Delivered electronically worldwide.
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Product description

Not every FortiGateRugged 70G deployment starts with a multi-year support plan. FC-10-GR70P-247-02-12 is the 1-year FortiCare Premium subscription for the FGR-70G, covering TAC support, firmware access, and hardware RMA for a single year. It works for new installations where the support period needs to align with a budget year, and for existing sites renewing an expiring contract.

What FortiCare Premium Covers

FC-10-GR70P-247-02-12 is a FortiCare Premium 1-year contract for the FortiGateRugged 70G. It includes:

  • 24×7 Fortinet TAC access by phone and ticket for 12 months
  • 1-hour response SLA on priority-1 cases
  • Next-business-day hardware RMA for confirmed unit failures
  • Eligibility to add Priority RMA (FC-10-GR70P-210-02-12)
  • Full access to firmware updates, security patches, and the FortiCare support portal

FortiCare Tier Comparison

This subscription provides Premium-tier coverage for one year. The table compares the three FortiCare tiers available for the FGR-70G.

Feature Essential Premium Elite
Critical-issue (P1) response 4 hours 1 hour 15 minutes
24×7 telephone support
Hardware RMA type Next business day Next business day Next business day
Priority RMA add-on eligibility
Firmware, tools & support portal
Extended LTS support & Elite monitoring portal

Who Needs This Plan

Annual FortiCare Premium suits deployments where the support contract aligns with a fiscal year, where procurement policies require annual renewals, or where the site manager is evaluating the FGR-70G before deciding on a longer support horizon. It also covers renewals: if an existing Premium or Essential contract is expiring and you want to maintain coverage without locking into a multi-year term, a 1-year renewal keeps the service level in place while you reassess deployment plans.

Activation & Delivery

FC-10-GR70P-247-02-12 is an electronic subscription. DataCenter360.ca delivers a registration code by email after order confirmation, typically within one business day. Register the code at support.fortinet.com under the FGR-70G serial number to start the 12-month coverage period. No physical hardware or media is shipped.

FortiCare Premium vs a FortiGuard Subscription Bundle

FortiCare Premium is a support and RMA contract, not a threat-services subscription. If the FGR-70G also needs IPS signatures, antivirus, and content filtering, those come from a FortiGuard subscription or a bundle such as the FGR-70G UTP or Enterprise. If threat services are already in place or not required, FC-10-GR70P-247-02-12 provides the support tier without overlap or duplication.

Buying from DataCenter360.ca

DataCenter360.ca operates as a Fortinet Select Partner, supplying subscriptions to customers across Canada and internationally. Annual contracts are processed quickly: your registration code is emailed after order confirmation, with a formal invoice included. For fleet deployments or recurring renewals, reach out to discuss volume pricing or renewal scheduling before existing contracts expire.

Does FortiCare Premium include FortiGuard security services?
No. This is a support and RMA contract only. FortiGuard threat services such as IPS, antivirus, web filtering, and application control are separate. They are included in bundle subscriptions (UTP or Enterprise) or can be purchased as standalone FortiGuard SKUs.
Can I upgrade a 1-year contract to a 3-year or 5-year term mid-cycle?
Upgrades to longer terms are available, but the process typically involves purchasing the longer-term contract and having the existing term’s remaining credit applied. Contact DataCenter360.ca or Fortinet TAC to handle the upgrade and ensure there is no gap in coverage.
Is this subscription available to buyers outside Canada?
Yes. DataCenter360.ca ships licensing codes electronically to customers in any country. There is no geographic restriction on FortiCare subscriptions. Contact us for international payment options.
What response times apply under FortiCare Premium?
Priority-1 cases target a 1-hour initial TAC response. Priority-2 and Priority-3 cases have longer SLAs. FortiCare Essential covers web ticketing only with no phone support; Premium adds 24×7 phone access and the tighter P1 SLA.
What happens to support coverage when the 1-year term expires?
After expiry, the device loses TAC access and firmware update eligibility. To avoid a lapse, renew before the contract end date. Registration codes for renewals can be stacked: register the renewal early and it activates immediately after the current term ends with no gap in coverage.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGateRugged-70G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-GR70P-247-02-12

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