Fortinet FortiGateRugged 70G FortiCare Premium, 3-Year (FC-10-GR70P-247-02-36)

Three years of FortiCare Premium on the FortiGateRugged 70G covers the middle ground between annual renewals and full lifecycle commitments. FC-10-GR70P-247-02-36 keeps TAC engineers reachable around the clock, a 1-hour P1 response SLA in place, and next-business-day RMA standing by, without tying the contract to the full deployment horizon.

What FortiCare Premium Covers

FC-10-GR70P-247-02-36 delivers FortiCare Premium support on the FortiGateRugged 70G for a 3-year term. The coverage includes:

• 24×7 TAC access by phone and support ticket for three years
• 1-hour response target on priority-1 incidents (full site-down with no workaround)
• Next-business-day hardware replacement if the FGR-70G unit is confirmed defective
• Eligibility to add Priority RMA as a separate contract
• Access to all firmware updates and the FortiCare portal for the duration of the term

FortiCare Tier Comparison

This subscription is Premium-tier. The comparison below shows how it differs from Essential and Elite.

Who Needs This Plan

Three-year FortiCare Premium fits procurement cycles where operational budgets are planned in 3-year windows, and where the industrial deployment has enough criticality to require 24×7 phone support without a full 5-year commitment. It is also common in project-based environments: a 3-year contract covers the active project phase and a reasonable buffer for the transition that follows.

Activation & Delivery

This is a software subscription with no physical component. After DataCenter360.ca confirms your order, you receive a registration code by email, typically the same or next business day. Register the code at support.fortinet.com under your FGR-70G serial number. The three-year term begins on registration. Renewals can be stacked before expiry to avoid a coverage gap.

FortiCare Premium vs a FortiGuard Subscription Bundle

This SKU covers support and hardware RMA only. It does not include FortiGuard threat services such as IPS, URL filtering, or application control. Sites that need both active threat protection and FortiCare Premium should compare the FGR-70G bundle subscriptions, which combine FortiGuard services with FortiCare support in one SKU. If threat services are handled separately or not required, FC-10-GR70P-247-02-36 is the right standalone support contract.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner supplying Fortinet licences to customers in Canada and internationally. Three-year contracts provide better value per covered year than annual renewals, and a single purchase keeps your support record straightforward. Registration codes are delivered electronically, formal invoices are issued with every order, and our team can set renewal reminders ahead of the expiry date.