Original price was: CAD$1,663.26.CAD$1,341.35Current price is: CAD$1,341.35.
Authorized Partner for United States (US)When a FortiGateRugged 70G fails in a substation, utility edge, or industrial control room, a four-hour hardware delivery window matters far more than a standard five-day return cycle. FC-10-GR70P-211-02-36 attaches the 4-Hour Hardware Delivery Priority RMA tier to your device for three years, giving operations teams a firm response commitment they can include in SLAs and maintenance documentation.
The 211 service tier (4-Hour Hardware Delivery) means Fortinet ships a replacement unit targeted to arrive within four hours of a confirmed hardware failure. No return-first; the replacement is dispatched proactively. Once the new unit is on site, the failed appliance is returned to Fortinet. This tier requires an active FortiCare Premium or FortiCare Elite contract on the same device — it cannot be added to FortiCare Essential.
Industrial operators, utility companies, and OT/SCADA network teams that have placed a FortiGateRugged 70G at a remote or unmanned site. If physical access takes time and a multi-day downtime event carries real operational cost, the 4-Hour Hardware Delivery tier shortens the recovery window to a defined window rather than a best-effort estimate.
The three-year term aligns with many capital equipment refresh cycles and avoids annual renewal overhead for devices expected to run through a full maintenance contract period.
This is a subscription license, so there is no physical item to install. After purchase, Fortinet generates a registration key tied to the FortiGateRugged 70G serial number. The key is registered in the FortiCare support portal, and coverage activates from that date. Electronic delivery typically completes within the same business day the order is processed.
FC-10-GR70P-211-02-36 is an add-on to FortiCare Premium or Elite, not a standalone support contract. Standard FortiCare includes hardware replacement, but on a return-first cycle (the failed unit must be received before a replacement is shipped). The Priority RMA tiers invert that sequence. The table below shows the key differences across FortiCare levels:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner authorized to sell FortiCare and Priority RMA subscriptions across Canada and internationally. Orders are processed electronically — no lead time, no import paperwork. The SKU FC-10-GR70P-211-02-36 is priced and stocked for immediate delivery. Questions about coverage scope or term pairing? Reach out before you buy and we will confirm the right fit for your deployment.
Yes. The 4-Hour Hardware Delivery Priority RMA (SKU -211-) is an add-on to FortiCare Premium or Elite. It cannot be applied to a device covered only by FortiCare Essential. If your current contract is Essential, you would need to upgrade to Premium first.
Yes. Fortinet offers the same Priority RMA tier in 1-year and 5-year terms (SKU suffixes -02-12 and -02-60). At renewal, you can match the same term or switch to a different length based on your planned device lifecycle.
The four-hour target applies to shipping dispatch, not necessarily on-site arrival. For unmanned or very remote locations, confirm with Fortinet support that local courier infrastructure can support that window before purchasing this tier.
No. FC-10-GR70P-211-02-36 is model-specific. FortiGateRugged 70G-5G-DUAL, 70F, and other variants each have their own Priority RMA SKUs with their respective model prefix codes.
Fortinet also offers a 4-Hour Onsite Priority RMA tier (-212-) for the FortiGateRugged 70G, which dispatches a field engineer rather than just a replacement unit. That tier provides on-site labour as part of the response, not just hardware.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGateRugged-70G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-GR70P-211-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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