Fortinet FortiGate 700G FortiCare Elite Support, 3-Year (FC-10-G7H0G-284-02-36)

SKU: FC-10-G7H0G-284-02-36

Original price was: CAD$28,983.67.Current price is: CAD$23,125.27.

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FC-10-G7H0G-284-02-36 provides 3-Year FortiCare Elite Support for the FortiGate 700G, with 15-minute critical-issue response, 24×7 TAC access, advanced RMA, extended LTS firmware, and the Elite monitoring portal for organizations worldwide.
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Product description

Three years of FortiCare Elite on the FortiGate 700G aligns support costs with a project lifecycle or a standard capital equipment depreciation cycle. FC-10-G7H0G-284-02-36 locks in Fortinet’s highest SLA tier for 36 months, covering the FG-700G through its most active deployment years without the administrative overhead of two annual renewals. For network teams managing a multi-year security refresh or coordinating support contracts across a cohort of Fortinet appliances, a 3-year term is often the natural center point between flexibility and operational simplicity.

What it covers

FC-10-G7H0G-284-02-36 activates FortiCare Elite Support on your FortiGate 700G for 36 months. Coverage includes a 15-minute initial response for Severity 1 (critical) cases, 24×7 telephone access to Fortinet TAC engineers, advanced hardware replacement RMA, firmware updates and patches, access to Fortinet’s online support portal and asset management tools, extended Long-Term Support (LTS) firmware builds, and the Elite monitoring portal for proactive device and entitlement visibility. The advanced RMA means a replacement FortiGate 700G unit ships before you return the failed device, keeping your network up while the swap is processed.

Who needs it

A 3-year FortiCare Elite contract suits organizations that have confirmed the FG-700G as a long-term fixture in their network architecture and want the SLA certainty to match. Data centers running the FG-700G as a core security gateway, enterprises with compliance mandates that specify response time requirements, and managed service providers with customer SLA commitments are typical buyers of this term. The 36-month window also matches common procurement cycles, making budget approval and multi-year financial planning straightforward.

Activation & delivery

FC-10-G7H0G-284-02-36 is an electronic license with no geographic restriction. After your order is confirmed, DataCenter360.ca sends your Fortinet contract file and registration instructions by email. Registering the entitlement to your FG-700G serial number in the Fortinet Support Portal activates the 24×7 TAC contact path and the Elite monitoring portal immediately. No hardware ships. The 36-month term starts on the registration date. If you are co-terming this contract with other Fortinet licenses on the same device, confirm the target start date with DataCenter360.ca before registering.

One service vs the bundle

FC-10-G7H0G-284-02-36 is a support-only contract. FortiCare Elite (svc code 284) covers TAC support, RMA, firmware access, and the Elite monitoring portal. It does not include FortiGuard security subscriptions such as IPS, AV, Web Filter, or Application Control. If your FG-700G already carries those subscriptions through a separate SKU or bundle, this Elite contract adds the top-tier support layer without overlap. Compared to FortiCare Premium, Elite provides a 15-minute Severity 1 response instead of 1 hour, adds the Elite monitoring portal, and includes extended LTS firmware access. Both Premium and Elite include 24×7 telephone support and advanced hardware replacement RMA. Fortinet’s Essential tier does not include telephone support or advanced RMA.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. A 3-year Elite contract on FC-10-G7H0G-284-02-36 fixes your FortiGate 700G support costs across 36 months, which simplifies multi-year budget planning and eliminates two annual renewal events. You can add this SKU directly from this page or request a formal quote if your procurement workflow requires purchase order documentation. If you are coordinating Elite contracts across multiple FG-700G units as part of a project, contact us before ordering so we can align registration dates and confirm co-term options. Electronic delivery is worldwide; license files arrive by email within one business day of payment.

Frequently asked questions

What response SLA does FortiCare Elite provide for the FortiGate 700G?
FortiCare Elite targets a 15-minute initial response for Severity 1 (critical) issues. This is the fastest SLA Fortinet publishes for the FG-700G and applies across the full 36-month term of FC-10-G7H0G-284-02-36.
Is advanced hardware replacement RMA included in the 3-year term?
Yes. Advanced RMA is included for the full 36 months. Fortinet ships a replacement unit before you return the failed FortiGate 700G, minimizing network downtime during a hardware failure.
Does this license cover FortiGuard security subscriptions?
No. FC-10-G7H0G-284-02-36 covers support, RMA, firmware access, and the Elite monitoring portal only. FortiGuard security feeds such as IPS, AV, and Web Filtering are separate entitlements. If the FG-700G already has those subscriptions, this contract upgrades the support tier without affecting them.
Can organizations outside Canada buy and register this license?
Yes. FC-10-G7H0G-284-02-36 is an electronic entitlement with no geographic restriction. It is available for purchase and use by organizations worldwide.
What happens if my FG-700G hardware fails during the 3-year Elite term?
Fortinet will ship a replacement FortiGate 700G before you return the failed unit, under the advanced RMA provision included with FortiCare Elite. Open a Severity 1 case through the 24×7 TAC line to initiate the RMA process. The 15-minute response SLA applies to that initial contact.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-700G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-G7H0G-284-02-36

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