Original price was: CAD$130.73.CAD$122.56Current price is: CAD$122.56.
Authorized Partner for United States (US)When a FortiWiFi 31G is past its bundled coverage but still doing its job at a small site, FC-10-WF31G-314-02-12 is the lightweight way to keep it supported. This is one year of FortiCare Essential for a single FortiWiFi 31G: the entry support tier, covering firmware updates, web-based technical support, and return-and-replace hardware coverage. License only, no hardware, delivered electronically.
Essential keeps the device current and supported without the premium response times. You get entitlement to FortiOS firmware and security patch releases for the registered unit, access to Fortinet’s web support and online knowledge tools, the FortiCare asset portal, and return-and-replace RMA if the hardware fails. Response on critical issues is next business day. For a branch FortiWiFi that is not carrying mission-critical traffic, that is often all the coverage the site needs.
FortiCare comes in three service levels. This contract is the Essential tier; the table shows how the three compare so you can confirm it fits, or step up if you need faster response.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Small offices, secondary sites, and home-office FortiWiFi units where someone can wait until the next business day on the rare support case. It is also the common renewal choice once a device is a few years into service and the budget for premium support is better spent on newer hardware. If the 31G handles traffic you cannot afford to lose, step up to Premium for telephone access and advanced replacement instead.
Delivery is electronic, normally within 0 to 1 business days, to any country. You register the contract number against the FortiWiFi 31G serial in the FortiCare portal and coverage starts immediately. Nothing ships physically.
Three ways to cover this unit. Essential (this contract) is support only at the entry tier. Premium (FC-10-WF31G-247-02-12) adds telephone support, faster response, and advanced hardware replacement. If you also want active FortiGuard security services on the 31G, a UTP (FC-10-WF31G-950-02-12) or Enterprise (FC-10-WF31G-809-02-12) bundle packages those with FortiCare Premium in one SKU. Pick by how critical the site is and whether you need security subscriptions, not just support.
DataCenter360.ca issues genuine Fortinet contracts electronically worldwide as an authorized Fortinet Select Partner, usually the same business day. Send your FortiWiFi 31G serial with the order and our team will confirm the contract registers cleanly against the right device before you rely on it.
Essential gives web support, firmware updates, and return-and-replace RMA with next-business-day response. Premium (FC-10-WF31G-247-02-12) adds telephone support, 1-hour critical response, and advanced (ship-first) hardware replacement.
A single FortiWiFi 31G (SKU prefix FC-10-WF31G-). It is registered against the unit’s serial number in the FortiCare portal and does not transfer between devices.
Yes. FortiCare contracts are delivered electronically worldwide. Only physical hardware is limited to Canadian delivery.
No. Essential is support and firmware only. For IPS, antivirus, web filtering and the rest, you need a UTP or Enterprise bundle, which packages those services with FortiCare Premium.
1-year (this SKU), 3-year (FC-10-WF31G-314-02-36), and 5-year (FC-10-WF31G-314-02-60). Longer terms avoid renewal gaps and lock the rate.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-31G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-WF31G-314-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
Sorry, no reviews match your current selections
