Fortinet FortiWiFi 40F FortiCare Premium, 1-Year (FC-10-W040F-247-02-12)

The FortiWiFi 40F brings together a next-generation firewall and an 802.11ac dual-band Wi-Fi controller in a single desktop chassis. A hardware failure on this unit affects both the wired network perimeter and the wireless network at the same time. The FC-10-W040F-247-02-12 puts 1-Year FortiCare Premium support on the FWF-40F, so when that single appliance needs attention, you have 24×7 phone access to Fortinet engineers and a clear hardware replacement path.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier support contract. For the FortiWiFi 40F it provides:

• 24×7 telephone and web-based technical support
• 1-hour response for Priority 1 (service-down) incidents
• Next-business-day hardware replacement on confirmed failures (full unit including Wi-Fi radio)
• Eligibility to add the Priority RMA upgrade for faster physical exchange
• Access to firmware updates, security advisories, and the FortiCare portal

The table shows where Premium sits in the FortiCare tier lineup for the FWF-40F:

Who Needs This

FortiCare Premium suits teams running FWF-40F units at small offices where the appliance is the only firewall and the only wireless controller on-site. Because wired and wireless both depend on the same box, a hardware failure has an outsized impact compared to a dedicated firewall in a larger stack. Premium’s 1-hour P1 response and next-business-day replacement mitigate that exposure.

Organizations that currently run Essential often upgrade to Premium when the FWF-40F takes on regulated or compliance-sensitive workloads, or when the office size grows to the point where wireless downtime starts affecting productivity measurably.

Activation and Delivery

This is a software license delivered electronically. After order confirmation, the key arrives by email within 0–1 business days. Apply it in the Fortinet FortiCare portal by linking it to the FWF-40F serial number. Renewals work identically, with no hardware shipment required.

FortiCare Premium vs. a Full Bundle

FortiCare Premium covers vendor support only. FortiGuard security services such as IPS, antivirus, web filtering, DNS filtering, and application control are licensed separately. For offices running the FWF-40F as the combined security and Wi-Fi gateway, the UTP subscription bundle (FC-10-W040F-950-02-12) or Enterprise bundle (FC-10-W040F-809-02-12) includes FortiCare Premium alongside the full FortiGuard stack, typically at a lower combined cost than separate purchases.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner carrying the FortiWiFi 40F support catalog. Every license is sourced through authorized Fortinet channels, delivered electronically within 0–1 business days, and registers cleanly against the FWF-40F serial number. The full subscription catalog for this model, including UTP and Enterprise bundles, is available alongside this FortiCare-only SKU.