Original price was: CAD$5,871.55.CAD$4,684.75Current price is: CAD$4,684.75.
Authorized Partner for United States (US)Remote sites running the FortiWiFi 80F-2R-3G4G-DSL typically do not have on-call IT staff. When the appliance fails, getting connectivity back requires both a replacement unit and someone qualified to install it. FC-10-W80FS-212-02-60 provides both for five years: four-hour hardware delivery to your site and dispatch of a certified Fortinet field engineer to handle the swap.
This is a Priority RMA add-on for the FortiWiFi 80F-2R-3G4G-DSL, requiring active FortiCare Premium or Elite on the same device. When Fortinet TAC confirms a hardware failure:
The on-site engineer component separates this service from the 4-Hour Hardware Delivery variant (FC-10-W80FS-211-02-60): hardware reaches the site at the same speed, but -212- includes a technician — useful when site staff cannot reconfigure a firewall, wireless, DSL, and LTE gateway simultaneously.
This service is designed for:
FC-10-W80FS-212-02-60 is a software license delivered electronically by DataCenter360.ca within one business day of purchase. Register it in the Fortinet Support portal against the FortiWiFi 80F-2R-3G4G-DSL serial number alongside an active FortiCare Premium or Elite contract. Five-year coverage begins at activation.
Priority RMA is an add-on that layers on top of FortiCare Premium or Elite. The table below shows the baseline support tiers — this subscription adds the 4-hour + on-site engineer response on top.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner. The 5-year 4-Hour On-Site Priority RMA subscription delivers electronically within a business day. For sites where both fast hardware and qualified installation matter, FC-10-W80FS-212-02-60 is the highest-tier RMA option available for this model. Reach out if you need advice pairing it with a matching-term FortiCare Premium contract.
It covers hardware failure response for five years: a replacement FortiWiFi 80F-2R-3G4G-DSL ships within four hours of a TAC-confirmed failure, and a certified Fortinet field engineer is dispatched to your site to complete the installation. Requires FortiCare Premium or Elite.
Yes. The Priority RMA add-on cannot activate without an existing FortiCare Premium or Elite contract on the same FortiWiFi 80F-2R-3G4G-DSL serial number.
The four-hour clock starts when Fortinet TAC closes the troubleshooting case and confirms the hardware requires replacement. Responding promptly during TAC diagnosis minimizes total downtime before the replacement ships.
Both deliver replacement hardware within four hours. The -212- adds on-site engineer dispatch — a certified technician arrives to install and configure the replacement. The -211- (FC-10-W80FS-211-02-60) is hardware delivery only; your staff handles installation.
On-site coverage depends on Fortinet’s field service network in your region. Most major Canadian and international markets are covered; contact DataCenter360.ca or Fortinet Support to confirm availability at your specific site before purchasing.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-80F-2R-3G4G-DSL |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-W80FS-212-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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