Original price was: CAD$1,440.74.CAD$1,161.89Current price is: CAD$1,161.89.
Authorized Partner for United States (US)A branch office with no IT staff on site faces a real problem when its wireless security gateway fails mid-day. The FortiWifi 81F-2R-3G4G-POE 4-Hour On-Site Priority RMA (FC-10-W81FD-212-02-12) is the answer to that specific scenario: Fortinet commits to delivering a replacement unit and dispatching a qualified engineer to your location within four hours of the incident report. That combination eliminates two of the biggest recovery barriers — sourcing hardware fast and having someone capable of reinstalling it.
This is a 1-year service subscription that runs parallel to an active FortiCare Premium or Elite contract. It covers the FortiWifi 81F-2R-3G4G-POE (FWF-81F-2R-3G4G-POE), a compact Wi-Fi 6 security appliance with dual radio, built-in 3G/4G LTE failover, and PoE output — typically deployed in retail branches, clinics, or remote offices that need both wired and wireless coverage from a single device.
The 4-Hour On-Site Priority RMA (FC-10-W81FD-212-02-01) is available to devices covered by FortiCare Premium or Elite. The table below shows how Priority RMA add-on eligibility maps to FortiCare service tiers.
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
This service is a fit for organizations where the FortiWifi 81F-2R-3G4G-POE is a mission-critical device and where on-site technical help is not available locally. Retail franchises managing multiple locations, clinics with no IT staff, or remote industrial sites running on cellular WAN are common examples. In those environments, a four-hour on-site response turns a potential full-day outage into a resolved issue by mid-afternoon.
If you have capable IT staff at the site who can perform the swap themselves, the 4-Hour Hardware Delivery RMA (FC-10-W81FD-211-02-12) delivers the same speed without the engineer cost, and may be sufficient for your environment.
After placing your order, DataCenter360.ca sends the license key electronically, usually within one business day. You register it in the Fortinet Support Portal alongside your FortiCare Premium or Elite subscription. When a hardware failure occurs, you open a support case with Fortinet, confirm the failure, and the 4-hour clock starts from Fortinet’s case acknowledgment. A replacement unit and engineer are dispatched to your registered site address.
DataCenter360.ca is a Fortinet Select Partner authorized to sell FortiCare licenses and RMA services to customers in Canada and worldwide. Orders for FC-10-W81FD-212-02-12 are processed and delivered electronically, with most keys arriving the same business day. If you need multi-year terms, volume pricing, or help verifying compatibility with your current FortiCare contract, reach out — the response is direct and fast.
It is a 1-year Fortinet service that adds on-site hardware replacement coverage to your FortiWifi 81F-2R-3G4G-POE. When the device fails, Fortinet delivers a replacement unit and sends a qualified engineer to your site within 4 hours. It requires an active FortiCare Premium or Elite subscription to be eligible.
Yes. The 4-Hour On-Site Priority RMA (FC-10-W81FD-212-02-12) is an add-on to FortiCare Premium or Elite. Without one of those base contracts, this service cannot be activated. It is not compatible with FortiCare Essential.
Your license key is delivered electronically to the email on file, typically within 0 to 1 business days. Activation is completed through the Fortinet Support Portal. No physical shipment is required for the license itself — the hardware replacement only applies when you open an RMA case.
Yes. If you need coverage beyond one year, DataCenter360.ca carries the same 4-Hour On-Site Priority RMA in 3-year (FC-10-W81FD-212-02-36) and 5-year (FC-10-W81FD-212-02-60) terms. Multi-year terms are typically more cost-effective and reduce renewal overhead.
Yes. This RMA service adds hardware replacement coverage on top of your active security subscriptions. If your FortiWifi 81F-2R-3G4G-POE is already running a UTP or Enterprise security bundle, adding the 4-Hour On-Site Priority RMA gives you faster hardware replacement on top of that protection.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-81F-2R-3G4G-POE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2026-06-30 |
| Last Service Extension Date (LSED) | 2030-06-30 |
| End of Support Date (EOS) | 2031-06-30 |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-W81FD-212-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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