Original price was: CAD$327.44.CAD$264.06Current price is: CAD$264.06.
Authorized Partner for United States (US)If your FWF-81F-2R-3G4G-POE already has FortiCare Premium, the Elite Upgrade (FC-10-W81FD-204-02-12) bridges the gap to Fortinet’s top support tier for one year. The existing contract stays in place; the upgrade adds 15-minute critical response and the Elite monitoring portal on top of the running Premium entitlements without disrupting the renewal cycle.
The -204- service code is Fortinet’s incremental path from FortiCare Premium to Elite. Applied to an active Premium subscription on the FWF-81F-2R-3G4G-POE, it unlocks for 1 year:
All existing Premium entitlements — 24×7 phone support and advance hardware replacement — remain in place. The upgrade raises the response ceiling and opens proactive monitoring on the current contract.
FC-10-W81FD-204-02-12 brings the FWF-81F-2R-3G4G-POE to the Elite support tier. The table shows the full picture:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| 24×7 telephone & chat support | — | ✓ | ✓ |
| Advance hardware replacement | — | ✓ | ✓ |
| Priority RMA add-on eligibility | — | Eligible | Included |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
FC-10-W81FD-204-02-12 suits organizations that deployed the FWF-81F-2R-3G4G-POE with FortiCare Premium and have since taken on a higher-stakes role at that branch. The PoE ports may be powering cameras or phones; the LTE modem handles cellular failover automatically. Either way, a 1-hour response window becomes a harder sell when the branch has no local IT to run manual workarounds. MSPs moving client contracts to a faster SLA tier use this upgrade to get a matching Fortinet commitment without rewriting the full support contract. Important: active Premium on the same serial number is required before this upgrade can be applied.
FC-10-W81FD-204-02-12 is a Fortinet electronic license. DataCenter360.ca emails the activation key after order confirmation, typically the same business day. Activate through the FortiCare Support Portal under your FWF-81F-2R-3G4G-POE serial number. Elite entitlements appear in the support dashboard alongside the existing Premium contract immediately after registration.
The Elite Upgrade adds response-tier and monitoring improvements to an existing Premium contract. It does not include FortiGuard security services. If the FWF-81F-2R-3G4G-POE still needs IPS, web filtering, or threat intelligence, a UTP or Enterprise bundle at the same term brings all those services together. This upgrade SKU is the right choice when FortiGuard is already active and the specific goal is moving from a 1-hour to a 15-minute support response.
FC-10-W81FD-204-02-12 is in stock at DataCenter360.ca. The 3-year (FC-10-W81FD-204-02-36) and 5-year (FC-10-W81FD-204-02-60) variants are also available for teams that prefer to lock in multi-year Elite upgrade coverage with a single purchase. The team can verify term alignment with the current Premium contract before the order is placed to avoid a coverage gap.
Yes. FC-10-W81FD-204-02-12 requires an active FortiCare Premium subscription on the same FWF-81F-2R-3G4G-POE serial number. If Premium has expired or was never purchased, use the full Elite subscription (FC-10-W81FD-284-02-12) instead.
Support reverts to FortiCare Premium level when the upgrade term ends, assuming the underlying Premium contract is still active. Coverage continues at the Premium SLA. Renewing the upgrade or purchasing full Elite at that point restores 15-minute response.
Yes. Fortinet software subscriptions have no geographic delivery restriction. DataCenter360.ca delivers FC-10-W81FD-204-02-12 electronically to customers in any country. The activation key is emailed after order confirmation with no physical shipment required.
The Elite Upgrade applies at the contract level for the registered serial number. The LTE modem and PoE subsystem are integrated components of the appliance. The hardware replacement entitlement under the existing Premium contract covers them. The upgrade raises the response SLA and adds monitoring on top of that existing hardware coverage.
Yes. The 3-year (FC-10-W81FD-204-02-36) and 5-year (FC-10-W81FD-204-02-60) variants are both in stock at DataCenter360.ca. A multi-year upgrade reduces the number of annual renewal transactions and keeps the Elite tier locked in across multiple coverage years.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-81F-2R-3G4G-POE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2026-06-30 |
| Last Service Extension Date (LSED) | 2030-06-30 |
| End of Support Date (EOS) | 2031-06-30 |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-W81FD-204-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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