Fortinet FortiWiFi 81F-2R-3G4G-POE FortiCare Premium, 3-Year (FC-10-W81FD-247-02-36)

SKU: FC-10-W81FD-247-02-36

Original price was: CAD$3,929.30.Current price is: CAD$3,135.08.

Save:20%You save CAD$556.78
The FortiWiFi 81F-2R-3G4G-POE 3-Year FortiCare Premium (FC-10-W81FD-247-02-36) keeps your FWF-81F-2R-3G4G-POE-A on an active TAC contract for three years: 24×7 support, four-hour critical response, and next-business-day hardware RMA. Electronic license, no hardware.
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Product description

A three-year support contract aligns with the budget and procurement cycles many organizations run. The FortiWiFi 81F-2R-3G4G-POE 3-Year FortiCare Premium (FC-10-W81FD-247-02-36) covers TAC support and hardware replacement on the FWF-81F-2R-3G4G-POE-A for three years from activation, reducing renewal overhead while leaving room to reassess before a longer commitment.

What FortiCare Premium Covers

FortiCare Premium is the mid-tier Fortinet support contract. It provides 24×7 telephone access to Fortinet's TAC team, a four-hour response for critical severity-1 issues, next-business-day hardware replacement, and ongoing access to FortiOS firmware, security patches, and the FortiCare portal.

This product provides FortiCare Premium tier coverage. The table below shows what changes between the three FortiCare service levels:

Feature Essential Premium Elite
Critical issue response Next business day 4 hours 1 hour
24×7 telephone support
Hardware replacement RMA Next business day Next business day Next business day
Priority RMA add-on eligible
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Needs This

The FWF-81F-2R-3G4G-POE-A is a multi-function branch appliance: FortiGate-class NGFW, Wi-Fi 6 access (2×2 802.11ax), an embedded 3G/4G LTE modem for backup WAN connectivity, and four PoE+ ports for IP phones or cameras, with a 128 GB SSD for local log retention. A three-year term is a practical fit for organizations on a standard 36-month IT refresh schedule, or those moving off annual contracts who want to consolidate TAC renewal work without committing to a five-year span.

Activation and Delivery

FC-10-W81FD-247-02-36 is an electronic license. DataCenter360.ca delivers the activation key within 0-1 business days of payment. Register it at support.fortinet.com under Asset Management, associate it with the FWF-81F-2R-3G4G-POE-A serial number, and the three-year coverage period starts immediately.

FortiCare Premium vs. a Bundle

FortiCare Premium covers TAC support and hardware RMA only. It does not renew FortiGuard services. For units where both FortiCare and FortiGuard services need renewing together, the 3-year UTP bundle (FC-10-W81FD-950-02-36) or Enterprise bundle (FC-10-W81FD-809-02-36) handles the full service stack in one SKU. Standalone FortiCare is the targeted option when only the TAC contract has lapsed, or when the FortiGuard renewal cycle falls on a different date.

Buying from DataCenter360.ca

The FWF-81F-2R-3G4G-POE FortiCare Premium series is stocked at DataCenter360.ca in all three terms. The 5-year option (FC-10-W81FD-247-02-60) is available for deployments planned to run a full hardware lifecycle, and the 1-year term (FC-10-W81FD-247-02-12) works for teams that prefer annual renewal control. All activations are sourced through the Fortinet Select Partner channel and delivered electronically to customers in any country.

What does FortiCare Premium include for the FWF-81F-2R-3G4G-POE, 3-year term?
FortiCare Premium provides 24×7 TAC telephone support, a four-hour response for severity-1 critical issues, next-business-day hardware replacement RMA, and access to FortiOS firmware and the FortiCare portal for the full three years. FortiGuard threat intelligence services are not included.
Can I stack a new 3-year term before the current contract expires?
Yes. Fortinet allows stacking contract renewals before expiry. The new term activates the day the current one ends, keeping coverage continuous. Check the existing contract expiry date at support.fortinet.com before ordering.
Can I order FC-10-W81FD-247-02-36 from outside Canada?
Yes. FortiCare service subscriptions are electronic licenses with no geographic restriction. DataCenter360.ca delivers activation keys to customers in any country, typically within 0-1 business days of purchase.
Does support quality differ between the 1-year, 3-year, and 5-year terms?
No. The FortiCare Premium support tier is identical across all term lengths. Response times, RMA entitlements, and portal access are the same. Only the contract duration and total price differ.
Does this contract cover the LTE modem and Wi-Fi radio on the FWF-81F-2R-3G4G-POE-A?
Yes. FortiCare Premium covers the appliance as a complete unit. The Wi-Fi 6 radio, embedded LTE modem, and PoE subsystem are all covered for next-business-day hardware replacement if a failure occurs during the active contract period.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-81F-2R-3G4G-POE

Product Type

Product Group

End of Order Date (EOO)

2026-06-30

Last Service Extension Date (LSED)

2030-06-30

End of Support Date (EOS)

2031-06-30

Product Family

FG-10 to FG-100

MPN

FC-10-W81FD-247-02-36

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