Fortinet FortiWiFi 81F-2R-3G4G-POE FortiCare Premium, 1-Year (FC-10-W81FD-247-02-12)

SKU: FC-10-W81FD-247-02-12

Original price was: CAD$1,309.77.Current price is: CAD$1,056.26.

Save:19%You save CAD$177.72
The FortiWiFi 81F-2R-3G4G-POE 1-Year FortiCare Premium (FC-10-W81FD-247-02-12) covers 24×7 TAC telephone support, four-hour critical response, and next-business-day hardware replacement for the FWF-81F-2R-3G4G-POE-A for one year. Electronic license, no hardware, delivered worldwide.
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Product description

When a TAC contract has lapsed and renewal is being handled one year at a time, or when a new FWF-81F-2R-3G4G-POE-A was purchased as hardware-only, the FortiWiFi 81F-2R-3G4G-POE 1-Year FortiCare Premium (FC-10-W81FD-247-02-12) restores or initiates 24×7 TAC support and hardware replacement for twelve months. It is the minimum commitment: enough coverage for a full calendar cycle, with the option to reassess term length at renewal.

What FortiCare Premium Covers

FortiCare Premium is the mid-tier Fortinet support contract. It includes 24×7 telephone access to Fortinet's TAC team, a four-hour response for critical severity-1 incidents, next-business-day hardware replacement RMA, and access to FortiOS firmware releases and the FortiCare portal.

This product provides FortiCare Premium tier coverage. The table below shows what changes between the three FortiCare service levels:

Feature Essential Premium Elite
Critical issue response Next business day 4 hours 1 hour
24×7 telephone support
Hardware replacement RMA Next business day Next business day Next business day
Priority RMA add-on eligible
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Needs This

The FWF-81F-2R-3G4G-POE-A packs Wi-Fi 6 wireless (2×2 802.11ax), an embedded 3G/4G LTE modem for WAN redundancy, four PoE+ ports for IP phones and cameras, and a 128 GB SSD for onboard logging into a single compact unit. It is common at retail branches, pop-up sites, and distributed offices where one device handles all edge functions. The 1-year term fits organizations that renew on a fiscal-year schedule or those stepping down from a multi-year term to evaluate coverage needs before committing again.

Activation and Delivery

FC-10-W81FD-247-02-12 is an electronic license. DataCenter360.ca delivers the activation key within 0-1 business days of payment. At support.fortinet.com, enter the key under Asset Management and associate it with the FWF-81F-2R-3G4G-POE-A serial number. Coverage begins on registration.

FortiCare Premium vs. a Bundle

This license covers TAC support and hardware RMA only. FortiGuard services (IPS, URL filtering, antivirus) are not included. If both FortiCare and FortiGuard coverage need renewing together, the 1-year UTP bundle (FC-10-W81FD-950-02-12) or Enterprise bundle (FC-10-W81FD-809-02-12) handles the full service stack in one SKU. Choose standalone FortiCare when only the TAC contract has lapsed, or when FortiGuard is already current on a separate renewal date.

Buying from DataCenter360.ca

DataCenter360.ca stocks FortiCare Premium for the FWF-81F-2R-3G4G-POE in all three term lengths. The 3-year (FC-10-W81FD-247-02-36) and 5-year (FC-10-W81FD-247-02-60) options are available for teams that want to reduce renewal frequency. All licenses are fulfilled electronically through DataCenter360.ca's Fortinet Select Partner channel and available to customers in any country.

What does FortiCare Premium include for the FWF-81F-2R-3G4G-POE, 1-year term?
FortiCare Premium provides 24×7 TAC telephone access, a four-hour response for severity-1 critical issues, next-business-day hardware replacement RMA, and access to FortiOS firmware and the FortiCare portal for twelve months. FortiGuard services such as IPS and URL filtering are not included.
Can I order FC-10-W81FD-247-02-12 from outside Canada?
Yes. FortiCare service licenses are electronic and available worldwide. DataCenter360.ca processes and delivers activation keys to customers in any country, typically within 0-1 business days of purchase.
What is the difference between FortiCare Essential and Premium for this model?
Essential provides next-business-day response for critical issues and business-hours phone support only. Premium upgrades to 24×7 telephone access and reduces the critical-issue response window to four hours. Premium also qualifies the device for the Priority RMA add-on service.
Can I renew before this contract expires?
Yes. Ordering a new FC-10-W81FD-247-02-12 (or a longer term) before the current one ends stacks coverage: the new term activates when the old one expires, with no gap in TAC access or hardware RMA eligibility.
Does FortiCare Premium cover all hardware components on the FWF-81F-2R-3G4G-POE-A?
Yes. The entire appliance is covered as a single unit. The Wi-Fi radio, LTE modem, PoE subsystem, and base firewall hardware are all eligible for next-business-day hardware replacement if a failure occurs during the active contract term.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-81F-2R-3G4G-POE

Product Type

Product Group

End of Order Date (EOO)

2026-06-30

Last Service Extension Date (LSED)

2030-06-30

End of Support Date (EOS)

2031-06-30

Product Family

FG-10 to FG-100

MPN

FC-10-W81FD-247-02-12

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