Fortinet FortiGate 200G FortiCare Elite Support, 1-Year (FC-10-FG2HG-284-02-12)

SKU: FC-10-FG2HG-284-02-12

Original price was: CAD$2,824.37.Current price is: CAD$2,253.49.

Save:20%You save CAD$400.21
FC-10-FG2HG-284-02-12 is the 1-year FortiCare Elite subscription for the FortiGate 200G — Fortinet’s top support tier with 1-hour critical response, priority TAC routing, and extended LTS firmware. Worldwide electronic delivery.
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Product description

FortiCare Elite for the FG-200G, one year at a time. FC-10-FG2HG-284-02-12 puts Fortinet’s top support tier on the FortiGate 200G with the shortest available commitment — useful for new deployments that want Elite coverage from day one, or for existing deployments evaluating whether Elite justifies the cost before committing to a longer term.

What FortiCare Elite Provides

On the FG-200G, Elite means a 1-hour critical response target, 24/7 telephone support with priority routing, 4-hour advance hardware replacement RMA, and access to the Elite monitoring portal with extended LTS firmware coverage — the full top-tier support stack from Fortinet.

Feature Essential Premium Elite
Critical-issue response Next business day 4 hours 1 hour
Telephone support Business hours 24/7 24/7 + priority routing
Hardware advance replacement Next business day 4-hour RMA 4-hour RMA
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Uses the 1-Year Option

Annual contracts work best in two scenarios: organizations that budget annually and need support costs to align with fiscal cycles, and deployments where the hardware refresh horizon is uncertain. The FG-200G at a new installation benefits from Elite support in year one when TAC engagement is most likely. MSPs managing FG-200G units at client sites often start with 1-year contracts while assessing whether to consolidate onto multi-year agreements.

Activation & Delivery

This license is delivered electronically. DataCenter360.ca emails the activation code after purchase, typically within hours on business days. Apply it in the Fortinet Support Portal on the registered FG-200G. No hardware is shipped and no technician visit is required. The 1-year Elite term starts on activation.

Annual vs Multi-Year Coverage

Buying 1-year Elite annually works, but each renewal carries administrative overhead and exposure to price changes. If the FG-200G is staying for three or five years, consolidating into FC-10-FG2HG-284-02-36 or FC-10-FG2HG-284-02-60 locks in Elite coverage at the current price for the full term. For new deployments with uncertain timelines, the 1-year term is the practical starting point.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner delivering FortiCare subscriptions to customers in Canada and internationally. The FC-10-FG2HG-284-02-12 can be purchased and activated the same business day. Contact us if you need a multi-unit quote or want to stagger coverage start dates across devices commissioned at different times.

Does FortiCare Elite include FortiGuard threat intelligence?
No. FortiCare Elite is a support and RMA contract. It does not include FortiGuard IPS, AV, application control, or web filtering. For combined FortiGuard services and FortiCare, see UTP or Enterprise subscription bundles for the FG-200G.
How does the 1-hour critical response work in practice?
When you open a Severity 1 case through the Fortinet Support Portal or by phone, Elite subscribers are prioritized in the queue and routed to senior TAC engineers. Fortinet targets a 1-hour initial response — meaning an engineer engages within that window, not that the issue is resolved in an hour.
Is this available for customers outside Canada?
Yes. FortiCare licenses are globally available and delivered electronically. DataCenter360.ca fulfills international orders and sends activation codes by email. No physical delivery or import paperwork is involved.
Can I upgrade from 1-year Elite to a longer term mid-cycle?
Generally, you can purchase a longer-term contract before your current 1-year term expires, but the mechanics of stacking or co-terminating contracts depend on existing entitlement status and Fortinet’s rules at that time. Contact DataCenter360.ca before mid-cycle renewal to confirm the right approach.
What is the Elite monitoring portal?
The Elite monitoring portal provides authorized contacts with a view of their Fortinet estate — device health, lifecycle status, upcoming end-of-support dates, and LTS firmware availability. It is a planning and visibility tool for IT managers and MSPs, not a security or threat-detection service.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-200G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG2HG-284-02-12

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