Fortinet FortiGate 200G FortiCare Elite Support, 3-Year (FC-10-FG2HG-284-02-36)

SKU: FC-10-FG2HG-284-02-36

Original price was: CAD$8,473.11.Current price is: CAD$6,689.29.

Save:21%You save CAD$1250.53
FC-10-FG2HG-284-02-36 is the 3-year FortiCare Elite subscription for the FortiGate 200G, covering priority support routing, 1-hour critical-issue response, and Elite LTS firmware access for three years. Worldwide electronic delivery.
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Product description

For deployments on a three-year hardware refresh cycle, the FG-200G FortiCare Elite 3-year subscription matches support coverage to the device lifecycle without committing to five. FC-10-FG2HG-284-02-36 delivers Fortinet’s top-tier support tier across one full budget cycle, cutting the annual renewal step to just one event instead of three.

What FortiCare Elite Covers

On the FG-200G, Elite gives you a 1-hour critical-issue response target, 24/7 telephone support with priority routing to Fortinet’s senior TAC engineers, 4-hour advance replacement RMA, and access to the Elite monitoring portal with extended LTS firmware support.

Feature Essential Premium Elite
Critical-issue response Next business day 4 hours 1 hour
Telephone support Business hours 24/7 24/7 + priority routing
Hardware advance replacement Next business day 4-hour RMA 4-hour RMA
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Chooses the 3-Year Term

Three-year hardware and support cycles are common in mid-market enterprise, regional government, and professional services environments. At that cadence, a 3-year Elite contract aligns with two natural breakpoints: the hardware refresh decision at year three, and the FortiOS lifecycle for the FG-200G. Environments that want flexibility to re-evaluate hardware more frequently than five years tend to prefer 3-year contracts, while still avoiding the overhead of annual renewals.

Activation & Delivery

FC-10-FG2HG-284-02-36 is delivered electronically. DataCenter360.ca sends the activation code by email after purchase, typically within hours on business days. Apply it in the Fortinet Support Portal against the registered FG-200G serial number. The 3-year Elite term begins on the activation date. No on-site visit or hardware delivery is involved.

Elite vs a Subscription Bundle

This license is FortiCare support only — FortiGuard threat intelligence is not included. If the FG-200G requires both FortiGuard services and FortiCare, a UTP or Enterprise subscription bundle provides combined coverage in one SKU. FC-10-FG2HG-284-02-36 fits when FortiGuard is already contracted separately and the specific need is upgrading the support tier.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell FortiCare subscriptions to customers in Canada and worldwide. The 3-year Elite contract delivers as a single activation code processed the same business day. If you are comparing the 3-year against the 1-year or 5-year options, both are available from the same FG-200G FortiCare Elite family. Contact us if you need to align this contract with existing FortiGuard renewal dates.

Does FC-10-FG2HG-284-02-36 include FortiGuard services?
No. This is a FortiCare Elite support contract covering TAC access, RMA, and the Elite monitoring portal. FortiGuard IPS, AV, and filtering are not included. For bundled coverage, see the FG-200G UTP or Enterprise subscription bundles.
What response time does Elite provide on critical issues?
Fortinet targets a 1-hour response for Severity 1 cases under Elite, compared to 4 hours under Premium. Priority routing also means your case is directed to more experienced TAC engineers from the start of the engagement.
When does the 3-year term start?
The term begins on the date you activate the code in the Fortinet Support Portal. DataCenter360.ca delivers the code electronically after purchase, typically within hours on business days. You control when activation happens.
Can I buy this for a FortiGate 200G in another country?
Yes. FortiCare is a worldwide license delivered electronically. DataCenter360.ca processes orders for customers in any country, with no shipping or customs involvement.
What happens at the end of the 3-year term?
When the Elite contract expires, FortiCare coverage on the FG-200G lapses unless renewed. Fortinet typically sends expiry reminders before the end date. You can renew with another 3-year Elite term, switch to a different term length, or consolidate into a bundle that includes FortiCare Premium with FortiGuard services.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-200G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG2HG-284-02-36

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