Original price was: CAD$847.31.CAD$683.31Current price is: CAD$683.31.
Authorized Partner for United States (US)Organizations subject to strict data-handling requirements — PIPEDA in Canada, GDPR in Europe, or internal information security policies — often face a gap when a firewall fails: standard RMA requires shipping the unit back to a depot, taking sensitive hardware off-site before it is decommissioned. The FC-10-FG2HG-301-02-12 addresses that gap with a 1-year Secure RMA entitlement for the FortiGate 200G, ensuring disposal happens at your facility under documented control.
The FC-10-FG2HG-301-02-12 is a 1-year Priority RMA add-on for the FortiGate 200G, applied on top of an active FortiCare Premium or Elite contract. When a hardware failure is confirmed by Fortinet TAC, a replacement appliance is dispatched before the failed unit is collected. Rather than returning the failed device, it is destroyed on-site and Fortinet issues a certificate of destruction. The subscription runs for 12 months from activation and covers weekends and holidays for RMA dispatch purposes.
Secure RMA is a Priority RMA add-on and requires FortiCare Premium or Elite on the same FortiGate 200G serial number. The table below shows the support tiers and where Priority RMA eligibility begins.
| FortiCare Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
The 1-year term suits organizations with annual IT budget approvals where multi-year service commitments require additional sign-off. It also works well during the first year of a new FortiGate 200G deployment, when teams want to confirm that Secure RMA logistics operate correctly at their location before locking in a longer commitment. Compliance teams that revisit data-handling service levels annually alongside risk reviews also fit the 1-year procurement pattern.
DataCenter360.ca delivers the license electronically, typically within one business day of purchase. You receive activation details by email and apply the entitlement to the FortiGate 200G serial number through the Fortinet Support Portal. No hardware ships at activation. An active FortiCare Premium or Elite contract on the same device is required before this add-on can be registered.
FortiCare Premium and Elite include advance replacement — the replacement unit ships before the failed device is returned. Secure RMA changes the return step: the failed unit is not returned to a Fortinet depot. Instead, it is destroyed at your location by a Fortinet-authorized process, and you receive written proof of destruction. For environments where hardware must not leave the facility until certified destruction is complete, this distinction is the entire point of the subscription.
DataCenter360.ca is a Fortinet Select Partner offering the complete FortiGate 200G Priority RMA portfolio. The 1-year Secure RMA term is available for annual-cycle procurement; the 3-year (FC-10-FG2HG-301-02-36) and 5-year (FC-10-FG2HG-301-02-60) terms are also in stock if a longer commitment aligns better with your planning cycle. E-delivery globally with order confirmation and license key typically same business day.
Yes. At renewal, you can switch to the FC-10-FG2HG-301-02-36 (3-year) or FC-10-FG2HG-301-02-60 (5-year) term. DataCenter360.ca can assist with co-terming the new subscription to align with your FortiCare Premium or Elite expiry, so both contracts cover the same window.
Secure RMA is a hardware logistics add-on, not a technical support subscription. TAC support, 1-hour critical response, and 24×7 telephone access come from the FortiCare Premium or Elite contract. Both are required together to have complete support and Priority RMA coverage for the FortiGate 200G.
Fortinet issues a document confirming that the failed FortiGate 200G unit was destroyed under a controlled process at your facility. This documentation supports internal compliance records and auditor requests regarding hardware end-of-life or mid-life failure handling. The specific format follows Fortinet’s Secure RMA process documentation.
No. Secure RMA is contingent on an active FortiCare Premium or Elite contract on the same device serial number. If the base FortiCare lapses, the Priority RMA add-on is also suspended. Renew FortiCare before its expiry to maintain uninterrupted Secure RMA coverage through your 1-year Secure RMA term.
Yes. Each FortiGate 200G in a high-availability pair is licensed separately. Both the FortiCare Premium contract and the Secure RMA add-on are applied per device serial number. If both units in an HA cluster require Secure RMA treatment, each needs its own FC-10-FG2HG-301-02-12 subscription.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-200G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC-10-FG2HG-301-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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