Fortinet FortiGate 30G FortiCare Essential, 3-Year (FC-10-FG30G-314-02-36)

SKU: FC-10-FG30G-314-02-36

Original price was: CAD$279.23.Current price is: CAD$225.18.

Save:19%You save CAD$37.89
The FortiGate 30G FortiCare Essential, 3-Year (FC-10-FG30G-314-02-36) covers the FortiGate 30G with firmware access, web portal support, and next-business-day RMA for three years from a single purchase. Worldwide electronic delivery.
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Product description

Three years hits the right balance for many FortiGate 30G deployments: long enough to avoid back-to-back annual renewals, short enough to align with a mid-lifecycle refresh decision. FC-10-FG30G-314-02-36 provides firmware access, web portal support, and next-business-day advance-ship RMA for the 30G through a single purchase.

What FortiCare Essential Covers

FortiCare Essential is Fortinet’s base support tier. For the 314 platform, this subscription provides:

  • Firmware and software updates for the covered appliance
  • Security advisory notifications and patches
  • Web portal and ticket-based technical support
  • Next-business-day advance-ship hardware replacement (RMA)
  • Access to Fortinet’s support portal, tools, and knowledge base

FortiCare Tier Comparison

This subscription provides Essential tier coverage. The table below shows how Essential compares to Premium and Elite for FortiGate appliances.

Essential Premium Elite
Critical issue response Next business day 4 hours 15 minutes
Telephone support
Hardware RMA replacement NBD advance ship 4-hr advance ship 4-hr advance ship
Priority RMA add-on eligibility
Firmware updates & support portal
Extended LTS support & Elite monitoring portal

Who Buys This Subscription

FortiCare Essential suits teams that need guaranteed firmware access and an RMA safety net, but do not require Fortinet TAC telephone support. It is also the right baseline for organizations that manage their own security posture and are running FortiGate hardware without an active FortiGuard subscription. IT teams at cost-conscious SMBs and branch office administrators frequently use Essential-tier coverage to maintain appliance lifecycle compliance without the cost of a full bundle.

Activation and Delivery

This subscription is delivered electronically. No hardware ships. After your order is processed, you receive a Fortinet registration key by email. To activate, log into the Fortinet Support Portal at support.fortinet.com, navigate to Asset Management, and register the key against your appliance’s serial number. The coverage period starts at the time of registration. Delivery from DataCenter360.ca typically takes 0 to 1 business days.

FortiCare Essential vs a FortiGuard Bundle

FortiCare Essential and a FortiGuard subscription bundle serve different needs. The UTP bundle (FC-10-314-950-02-xx) includes FortiCare Premium support plus seven FortiGuard security services — IPS, Web Filtering, Application Control, Anti-Malware, Antispam, FortiSandbox Cloud, and Mobile Security. If your FortiGate is actively inspecting traffic and enforcing security policy, the bundle delivers more value per dollar. FortiCare Essential alone is appropriate when the hardware needs to stay under support contract but no active FortiGuard threat intelligence is required for the current deployment.

Buying from DataCenter360.ca

DataCenter360.ca processes FortiCare renewals and new subscriptions as an authorized Fortinet Select Partner. The 3-Year Essential for the FortiGate 30G ships electronically: one purchase, one activation key, three years of coverage on record. We serve organizations across Canada and worldwide — delivery typically completes within one business day of your order.

What is covered by FC-10-FG30G-314-02-36?

Three years of FortiCare Essential for the FortiGate 30G: firmware and software updates, web portal support, and next-business-day advance-ship RMA replacement.

Is telephone support included in FortiCare Essential?

No. Essential covers web portal and ticket-based support. For 24×7 telephone access to Fortinet TAC, FortiCare Premium (FC-10-FG30G-247-02-36 or other terms) is the upgrade path.

What happens when my FortiCare Essential subscription expires?

Your FortiGate 30G continues to operate, but you lose access to new firmware releases, active support cases, and RMA coverage. Devices without active coverage are also ineligible for FortiGuard service renewals until a new contract is registered.

How does 3-Year Essential compare to three annual subscriptions?

The 3-Year term typically costs less per year than stacking three annual renewals, and it eliminates the risk of a lapse in coverage due to a missed renewal notice. One purchase, one activation, three years on record.

Does this subscription transfer to a replacement unit?

No. FortiCare subscriptions are tied to the appliance’s serial number. If you replace the FortiGate 30G hardware, the remaining Essential term does not transfer; you would purchase new coverage for the replacement unit.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-30G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FG30G-314-02-36

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