Original price was: CAD$93.20.CAD$87.37Current price is: CAD$87.37.
Authorized Partner for United States (US)Three years of FortiCare Premium already running on the FortiGate 30G is a solid foundation. Adding the FortiGate 30G 3-Year Upgrade FortiCare Premium to Elite (FC-10-FG30G-204-02-36) raises the critical response ceiling to 15 minutes for that same period, removing the need to manage a separate upgrade renewal each year alongside the base Premium contract. Requires active FortiCare Premium on the same unit; no hardware is involved.
This upgrade changes the response-time profile of the existing FortiCare Premium contract for three years:
24×7 telephone support, next-business-day hardware RMA, firmware updates, and general portal access continue from the existing Premium contract without change.
A three-year upgrade contract is common in two scenarios. First, organizations that purchased a 3-year FortiCare Premium term and later determined their SLA requirement calls for faster than one-hour critical response. Second, MSPs and IT teams that prefer to align support tiers across the full hardware lifecycle and avoid an annual upgrade renewal that could be missed. Locking the Elite tier in for 36 months means consistent response-time expectations for the entire FortiGate 30G deployment period.
No hardware ships with this product. After purchase, DataCenter360.ca delivers the activation key electronically within one business day. The license is registered at support.fortinet.com against the FortiGate 30G serial number that holds the active Premium contract. Fortinet confirms the tier upgrade on the device’s support record, and Elite response times take effect immediately from the registration date. The upgrade applies to any FortiGate 30G worldwide.
This product is for customers who already have FortiCare Premium active. If there is no existing Premium contract, the standalone FortiCare Elite subscription (FC-10-FG30G-284-02-36) is the simpler path. If you need FortiGuard security services as well, the FortiGate 30G UTP or Enterprise bundle subscriptions include FortiCare Premium plus the FortiGuard feed set in one purchase; this upgrade can then be added on top if Elite response is also required.
As a Fortinet Select Partner and MSSP, DataCenter360.ca handles Fortinet subscription licensing for businesses across Canada and internationally. Orders are processed the same day and electronic delivery follows within one business day. For organizations managing multiple FortiGate units across locations, the team can assist with multi-device upgrade ordering to ensure term alignment across the fleet.
Yes. FC-10-FG30G-204-02-36 is an upgrade, not a standalone subscription. An active FortiCare Premium contract on the FortiGate 30G is required for the upgrade to apply. If no Premium contract exists, purchase the standalone FortiCare Elite (FC-10-FG30G-284-02-36) instead.
At expiry, the support level reverts to the base FortiCare Premium tier (assuming it is also renewed). To maintain Elite-level response, renew either this upgrade SKU or purchase a standalone Elite subscription before the current term ends to avoid a gap in coverage.
FortiCare Elite provides a 15-minute initial response for Priority 1 (system down) and Priority 2 (critical function impaired) cases, 24 hours a day, 7 days a week. This compares to FortiCare Premium’s 1-hour response for the same priority levels.
No new hardware replacement terms are added. Hardware RMA stays at next-business-day from the existing Premium contract. FortiGuard security feeds are not included. If you need faster hardware replacement, the Priority RMA add-on (FC-10-FG30G-210-02-36) is available separately for Premium and Elite customers.
Yes. FC-10-FG30G-204-02-12 is the 1-year version and FC-10-FG30G-204-02-60 is the 5-year version. The annual option is useful for budget cycles that require year-by-year approval for support tier upgrades.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-30G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-FG30G-204-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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