Fortinet FortiGate 401F-DC FortiCare Elite, 3-Year (FC-10-FD4H1-284-02-36)

SKU: FC-10-FD4H1-284-02-36

Original price was: USD$13,219.50.Current price is: USD$10,436.45.

Save:21%You save USD$2783.05
The FC-10-FD4H1-284-02-36 is a 3-year FortiCare Elite subscription for the FortiGate 401F-DC, providing 15-minute P1 response, 24×7 telephone support, Priority RMA, and the Elite monitoring portal. Available worldwide with electronic delivery.
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Product description

Three years is the most common renewal cycle for enterprise firewall infrastructure, and the FC-10-FD4H1-284-02-36 fits that cadence precisely. This 3-year FortiCare Elite subscription keeps your FortiGate 401F-DC at Fortinet’s highest support tier for the full contract period — 15-minute P1 critical response, 24×7 telephone access, Priority RMA already included in the base price, and the Elite monitoring portal throughout.

What FortiCare Elite Covers

FortiCare Elite is the top tier in Fortinet’s support portfolio. The table below compares it against Essential and Premium:

FortiCare Support Tier Comparison

This product is the Elite tier — Fortinet’s highest FortiCare level.

Support Feature Essential Premium Elite
Critical-issue (P1) response Next business day 1 hour 15 minutes
Telephone support Business hours 24×7 24×7
Hardware RMA Return-to-depot Return-to-depot Return-to-depot
Priority RMA add-on eligibility Included
Firmware, tools & support portal
Extended LTS support & Elite monitoring portal

Why the 3-Year Term

A 3-year commitment aligns well with typical enterprise budget cycles and reduces the per-year cost compared to three consecutive 1-year renewals. For FortiGate 401F-DC deployments in data center or large branch roles, the 3-year term also means fewer renewal events to track and a stable support contract across the hardware’s mid-lifecycle.

Activation & Delivery

Subscription keys are delivered electronically — no physical media or on-site service required. Activate through the Fortinet Support Portal (support.fortinet.com) using your FortiGate 401F-DC serial number. Activation is typically confirmed within one business day of order.

FortiCare Elite vs FortiGuard Bundles

Enterprise bundles (FC-10-FD4H1-809-02-xx) and UTP bundles (FC-10-FD4H1-950-02-xx) package FortiGuard services with FortiCare Premium — not Elite. If you need FortiGuard coverage and want Elite-level support, you can pair an Enterprise or UTP bundle with a FortiCare Premium-to-Elite upgrade (FC-10-FD4H1-204-02-36) for the same 3-year term. This standalone Elite subscription suits deployments where FortiGuard services are not required or are sourced separately.

Buying from DataCenter360.ca

DataCenter360.ca keeps the FortiCare catalog fully stocked for the 401F-DC series as an authorized Fortinet Select Partner. Electronic delivery means your team gets the activation key quickly, and our team is available to assist with portal registration or multi-year renewal coordination if needed.

What does FortiCare Elite include over Premium?
Elite adds three things: a 15-minute P1 response SLA (vs 1 hour under Premium), Priority RMA included in the base contract rather than as a paid add-on, and the Elite monitoring portal with extended LTS firmware support for FortiGate.

Is FD4H1 the same hardware as the standard 401F?
The 401F-DC (FD4H1 model code) uses a DC power supply input, making it suited to data center and carrier environments with DC power distribution. It shares the FortiGate 401F platform but requires DC-specific support SKUs. This subscription is for that variant specifically.

Does this work alongside an Enterprise or UTP bundle?
Yes. Enterprise and UTP bundles include FortiCare Premium. Pairing a bundle with a FortiCare Premium-to-Elite upgrade (FC-10-FD4H1-204-02-36) gives you full FortiGuard coverage plus Elite-tier support. This standalone Elite SKU replaces a Premium-only contract where FortiGuard services aren’t needed.

Are FortiGuard threat-intelligence feeds included?
No. FortiCare covers support, RMA, and portal access. FortiGuard services (IPS signatures, antivirus, web filtering, etc.) are purchased separately. The two service types are billed and activated independently.

How do I activate the subscription after purchase?
Register the activation key in the Fortinet Support Portal (support.fortinet.com), link it to your FortiGate 401F-DC serial number, and confirm the new tier. The process is electronic and does not require hardware return. Keys are typically delivered within one business day.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-401F-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FD4H1-284-02-36

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