Original price was: CAD$31,470.78.CAD$24,845.36Current price is: CAD$24,845.36.
Authorized Partner for United States (US)Running a FortiGate 401F-DC in a data center or power-sensitive environment means continuity is a baseline requirement. The FC-10-FD4H1-284-02-60 locks in five years of FortiCare Elite — Fortinet’s highest support tier — so your DC-powered unit stays covered with 15-minute P1 response, Priority RMA, and the Elite monitoring portal through the full term. Five years of Elite eliminates annual renewal cycles and secures a single per-year cost for the duration.
FortiCare Elite is the top-tier Fortinet support subscription, combining the fastest critical response time with Priority RMA and the Elite portal. Below is how it compares to the lower tiers:
This product is the Elite tier — Fortinet’s highest FortiCare level.
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue (P1) response | Next business day | 1 hour | 15 minutes |
| Telephone support | Business hours | 24×7 | 24×7 |
| Hardware RMA | Return-to-depot | Return-to-depot | Return-to-depot |
| Priority RMA add-on eligibility | — | ✓ | Included |
| Firmware, tools & support portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The 5-year FortiCare Elite term is common in environments where the FortiGate 401F-DC is a long-term infrastructure component — colocation deployments, core switching perimeters, or enterprise WAN edges where hardware isn’t refreshed annually. Locking in five years of Elite support reduces procurement overhead and provides a predictable cost across budget cycles.
The subscription key is delivered electronically, typically within one business day of order confirmation. Activate it through the Fortinet Support Portal (support.fortinet.com) using your FortiGate 401F-DC’s serial number. No hardware return or on-site service call is required for activation.
Enterprise bundles (FC-10-FD4H1-809-02-xx) combine FortiGuard services with FortiCare Premium, not Elite. If you need FortiGuard coverage alongside Elite-level support, the common approach is to run an Enterprise or UTP bundle for FortiGuard and add a FortiCare Elite upgrade (FC-10-FD4H1-204-02-xx) on top. Alternatively, this standalone Elite subscription replaces a Premium-only contract where no FortiGuard services are required.
DataCenter360.ca sources FortiCare subscriptions directly from Fortinet as an authorized Select Partner. The 5-year key is delivered electronically, with activation typically completed within one business day of purchase. Reach out if you’re standardizing Elite coverage across multiple FortiGate units or need a multi-device renewal quote.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-401F-DC |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC-10-FD4H1-284-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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