Fortinet FortiGate 401F-DC Secure RMA Service, 3-Year (FC-10-FD4H1-301-02-36)

SKU: FC-10-FD4H1-301-02-36

Original price was: CAD$5,658.36.Current price is: CAD$4,514.64.

Save:20%You save CAD$801.61
FortiGate 401F-DC Secure RMA Service, 3-year (FC-10-FD4H1-301-02-36). Keep the failed appliance for data protection while Fortinet ships a replacement. Registered electronically worldwide.
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Product description

Compliance rules on data-bearing hardware do not pause between refreshes. The Secure RMA Service (FC-10-FD4H1-301-02-36) covers the FortiGate 401F-DC for three years, letting you keep every failed appliance that is replaced in that window so its stored configuration and data stay on your premises.

What Secure RMA covers

FortiGate appliances store their configuration on solid-state media that is not field-removable, so a standard RMA sends that media, and any data on it, back to Fortinet. Secure RMA (FC-10-FD4H1-301-02-36) removes the return requirement: when a defective 401F-DC is replaced, you keep the failed unit, and no data-bearing hardware leaves your site.

  • Non-return of failed hardware for the covered three-year term.
  • Configuration and stored data stay inside your physical environment.
  • Works alongside your active FortiCare Advanced Replacement so a working 401F-DC still ships to you.

Who needs it

Secure RMA is written for organizations under strict data-handling rules: government, defense, healthcare, financial services and any site whose contracts or regulations forbid hardware carrying sensitive data from leaving the premises. If a returned appliance would create a compliance problem, this service is what prevents it.

How it works with your support contract

Secure RMA is an add-on to a per-device FortiCare contract, not a standalone support level. Your FortiCare tier still sets replacement speed and response times, shown below; Secure RMA only changes what happens to the failed unit. Premium and Elite ship an advanced replacement before the old one is handled, and with Secure RMA that old unit stays with you.

RMA & support element Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

See the FortiGate 401F-DC hardware and licensing options page for FortiCare tiers and Priority RMA options priced for the 401F-DC.

Activation and delivery

Secure RMA is registered electronically. After purchase you receive a FortiCare token to apply against the 401F-DC serial in the FortiCloud and FortiCare portal, alongside the device support contract. Nothing physical ships to start the service, so DataCenter360.ca provides it worldwide.

Buying from DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca provisions this three-year Secure RMA as a real Fortinet contract for your 401F-DC and sends the token by email the same or next business day. It aligns cleanly with a three-year FortiCare Premium term, and we can quote the five-year option if you would rather cover the appliance for its full life at once.

Frequently asked questions

What makes Secure RMA different from a normal RMA?

With a standard RMA you return the failed appliance. Secure RMA lets you keep it, so the solid-state media holding your configuration and data never leaves your site.

Do I still get a replacement unit?

Yes. Paired with an active FortiCare Advanced Replacement contract, Fortinet still ships a working 401F-DC. Secure RMA only removes the requirement to return the defective one.

Is a FortiCare support contract required?

Yes. Secure RMA is an add-on to a per-device FortiCare contract, not a replacement for it. The support tier sets your replacement speed.

Which appliance does this cover?

Only the FortiGate 401F-DC. The Secure RMA contract is bound to the 401F-DC serial number in FortiCare.

Can I buy this outside Canada?

The contract is registered electronically and available worldwide, though country-level RMA logistics vary. Check the Fortinet service-availability page for your location.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-401F-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FD4H1-301-02-36

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