Fortinet FortiGate 50G Secure RMA Service, 5-Year (FC-10-GT50G-301-02-60)

Five years is a long operational commitment for any network appliance, and for organizations that hold sensitive data, the question of what happens to a FortiGate 50G 64 GB SSD if the unit ever needs to be returned is not trivial. FC-10-GT50G-301-02-60 covers five years of Secure RMA service, giving the owner a documented Certificate of Data Destruction from Fortinet for any returned unit over the full contract period.

What Secure RMA Covers

Standard hardware RMA replaces a failed unit with a refurbished one but does not address data remaining on the storage of the returned device. Secure RMA (301) changes that: when the defective FortiGate 50G is received by Fortinet, the unit undergoes a certified data destruction process. Fortinet issues documentation confirming the storage was wiped before the unit enters refurbishment or disposal. For legal, regulated, or privacy-conscious operations, that certificate closes a disposal gap that standard RMA leaves open.

FortiCare Support Tier Comparison

Secure RMA (FC-10-GT50G-301-02-60) is available as an add-on to FortiCare Premium and Elite subscriptions. The table below shows how the core support tiers compare on hardware and response time:

Who Needs Secure RMA

Secure RMA matters most to organizations where storage on returned hardware can carry residual data: logs, configuration backups, VPN key material, or cached threat-intelligence data. Industries with formal data destruction requirements include financial services, healthcare, legal, and government. It also applies to any site with internal IT security policies that classify firewall storage as sensitive media. For a 5-year term, the practical value is consistency: every RMA event over the life of the contract generates a destruction certificate without requiring a separate request or negotiation.

Activation and Delivery

This is an electronic license. After purchasing from DataCenter360.ca, you receive an activation code within 0-1 business days. Register it on support.fortinet.com against your FortiGate 50G serial and active FortiCare Premium or Elite contract. No hardware ships at purchase; Secure RMA applies only if a hardware failure triggers an RMA case.

One Service vs. a Full Bundle

FC-10-GT50G-301-02-60 covers secure disposal on return only. If the FortiGate 50G does not yet have a security services subscription, consider a UTP (FC-10-GT50G-950-02-60) or Enterprise (FC-10-GT50G-809-02-60) bundle, which include FortiCare Premium plus FortiGuard threat services. Premium is required for Secure RMA eligibility, and bundles satisfy that requirement alongside IPS, URL filtering, anti-malware, and application control.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP serving Canadian businesses and customers worldwide. We carry Secure RMA for the FortiGate 50G in 1-year, 3-year, and 5-year terms. If you have multiple devices requiring Secure RMA coverage, we can provide consolidated quotes and confirm alignment with existing support contracts before you order.