Fortinet FortiGate 50G-5G Next Calendar Day Delivery Priority RMA, 1-Year (FC-10-F50G5-210-02-12)

SKU: FC-10-F50G5-210-02-12

Original price was: CAD$356.61.Current price is: CAD$287.59.

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FC-10-F50G5-210-02-12 is the 1-Year Next Calendar Day Delivery Priority RMA for the FortiGate 50G-5G — advance hardware replacement delivered by the next calendar day after a confirmed failure, renewable annually to match your FortiCare subscription cycle.
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Product description

FC-10-F50G5-210-02-12 is the 1-Year Next Calendar Day Delivery Priority RMA for the FortiGate 50G-5G. When a hardware failure is confirmed by Fortinet support, a replacement unit is dispatched for delivery by the next calendar day to the device’s registered service location. The 1-year term aligns to annual FortiCare renewal cycles and provides the advance-replacement commitment without a multi-year lock-in.

What the -210- Service Covers

The Next Calendar Day Delivery Priority RMA (code -210-) is an add-on to FortiCare Premium or Elite for the FortiGate 50G-5G. When a hardware failure is confirmed by Fortinet support, a replacement unit is dispatched from a regional advance-replacement depot with a commitment to arrive by the next calendar day at the device’s registered service location. The replacement is pre-configured to match your device generation.

This service covers the hardware delivery commitment. It does not include an on-site engineer — that is the -212- service. For locations where an overnight wait is operationally acceptable and on-site IT staff can handle the swap, the -210- level provides advance replacement at a lower cost than the 4-hour -211- option.

The 1-year term renews alongside the base FortiCare Premium or Elite subscription, keeping all support and hardware coverage on the same annual renewal schedule. An active FortiCare Premium or Elite subscription on the same device serial number is required.

FortiCare Support Tiers and Priority RMA

Priority RMA services are available on FortiCare Premium and Elite plans only. The table below compares RMA and support levels across the three FortiCare tiers:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Orders the 1-Year Term

The 1-year term works for environments that run annual support renewal cycles, or for devices in the first year of deployment where evaluating a multi-year Priority RMA commitment makes sense at the next renewal. Organizations that renew FortiCare Premium on a yearly basis can align the -210- renewal to the same schedule, keeping one renewal event rather than two. If the deployment stabilizes and a longer term makes sense, the 3-year or 5-year FC-10-F50G5-210-02-36 or FC-10-F50G5-210-02-60 can be ordered at the next renewal. An active FortiCare Premium or Elite subscription is required to activate this add-on.

Activation and Delivery

FC-10-F50G5-210-02-12 is an electronic license. After purchasing from DataCenter360.ca, your registration key arrives by email within one business day. Activate it through the Fortinet support portal against the serial number of your FortiGate 50G-5G. The 1-year term begins at activation, not at invoice date.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with the complete FortiGate 50G-5G Priority RMA portfolio in stock across all terms and service levels. The 1-year -210- service is fulfilled electronically with same-day confirmation. If you are aligning this to an existing FortiCare Premium renewal or comparing terms and service levels, contact us and we will coordinate coverage to start from the same date.

How does next calendar day delivery work in practice?

After your Fortinet support case confirms a hardware failure and the RMA is approved, a replacement FortiGate 50G-5G is dispatched from a regional advance-replacement depot with a commitment to deliver by the next calendar day to the device’s registered service address. Next calendar day means the following calendar day — not the next business day — so the commitment applies seven days a week where Fortinet’s depot coverage supports it. The failed unit is returned after the swap is complete.

What is the difference between -210- and -211-?

Both are Priority RMA add-ons that provide advance hardware replacement for the FortiGate 50G-5G. The -210- service delivers by the next calendar day after failure confirmation; the -211- service delivers within 4 hours. If your deployment can tolerate an overnight window for hardware replacement, the -210- service fulfills the obligation at a lower cost. If 4-hour response is required, the -211- level is the right choice.

Does the 1-year term cover a device replaced under RMA?

Yes. When a replacement unit is issued under the RMA, Fortinet transfers the remaining term to the new device serial number. Your coverage follows the device through hardware replacements for the remaining duration of the annual contract.

Is next calendar day delivery available worldwide?

The license can be purchased and activated electronically worldwide. The next calendar day delivery commitment for the physical hardware depends on Fortinet’s advance-replacement depot coverage for your device’s registered location. Verify your site is within the covered delivery zone to rely on the next-day SLA.

What FortiCare plan is required to activate this add-on?

An active FortiCare Premium or FortiCare Elite subscription on the same device serial number is required. FortiCare Essential does not qualify for Priority RMA add-ons. If your device currently runs Essential, upgrade the base support tier first, then add FC-10-F50G5-210-02-12.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-50G-5G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F50G5-210-02-12

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