Fortinet FortiGate 50G-5G FortiCare Premium, 1-Year (FC-10-F50G5-247-02-12)

Not every FortiGate 50G-5G deployment is planned around a multi-year contract. Pilot branches, interim cellular sites, and organizations that process software contracts on annual procurement cycles all have legitimate reasons to stay on a 12-month support term. The FortiGate 50G-5G FortiCare Premium 1-Year (FC-10-F50G5-247-02-12) provides a full year of 24×7 TAC telephone access, a four-hour response commitment for critical-severity issues, and next-business-day hardware replacement on this SP5-based cellular branch firewall, with full flexibility to renew or upgrade to a multi-year term at the next cycle.

What FortiCare Premium Covers

FortiCare Premium is the mid-tier Fortinet support contract, sitting between Essential and Elite. It delivers round-the-clock telephone access to Fortinet TAC, a four-hour critical response commitment, next-business-day hardware replacement, and ongoing firmware and portal access for the term. Without an active contract, FortiOS upgrades and TAC access are unavailable.

This product provides FortiCare Premium tier coverage. The table below compares the three available FortiCare levels:

Who Needs This

The FortiGate 50G-5G combines a FortiSP5 ASIC, an embedded 5G/LTE modem, and a 64 GB SSD into a compact desktop form factor for branch deployments where cellular is the primary WAN. The 1-year term fits customers evaluating the model before committing to a longer term, sites running on fiscal-year procurement policies, and organizations that prefer to reassess support contracts annually alongside hardware refresh planning. It also applies when FortiCare has lapsed on a unit that is otherwise mid-lifecycle and only a one-year renewal is needed to bridge to the next hardware purchase.

Activation and Delivery

FC-10-F50G5-247-02-12 is an electronic license. DataCenter360.ca delivers the activation key within 0–1 business days of payment. Register it at support.fortinet.com under Asset Management, link the key to your FortiGate 50G-5G serial number, and TAC entitlement, firmware access, and RMA coverage begin immediately. The 12-month term starts from registration.

FortiCare Premium vs. a Bundle

FortiCare Premium renews TAC access and hardware coverage only. If IPS, URL filtering, antivirus, and other FortiGuard services also need renewing, the 1-year UTP bundle (FC-10-F50G5-950-02-12) or Enterprise bundle (FC-10-F50G5-809-02-12) covers all services in a single transaction. Use this standalone license when only the support contract has lapsed and FortiGuard subscriptions are still current. If the deployment plan extends beyond 12 months, the 3-year (FC-10-F50G5-247-02-36) or 5-year (FC-10-F50G5-247-02-60) terms offer lower per-year cost.

Buying from DataCenter360.ca

DataCenter360.ca processes FortiGate service renewals daily as an authorized Fortinet Select Partner. The one-year term gives maximum flexibility: if the deployment timeline extends, step up to the 3-year or 5-year FortiCare Premium term at renewal. Licenses are delivered electronically, typically within the same business day as payment, and are valid for customers in any country.