Original price was: CAD$1,219.61.CAD$983.57Current price is: CAD$983.57.
Authorized Partner for United States (US)Three-year contracts are the default planning horizon for most Fortinet deployments: they align with the typical hardware refresh cycle, remove two annual renewal events from the calendar, and normally carry a lower per-year cost than rolling 1-year terms. The FortiGate 50G-5G FortiCare Premium 3-Year (FC-10-F50G5-247-02-36) matches that window exactly, covering 24×7 TAC access, a four-hour response window for critical issues, and next-business-day hardware replacement from purchase through year three on this SP5-based cellular branch firewall.
FortiCare Premium is the mid-tier Fortinet support contract, positioned between Essential and Elite. The contract delivers 24×7 telephone access to Fortinet TAC, a four-hour response commitment for critical-severity issues, next-business-day hardware replacement, and ongoing access to FortiOS firmware releases, security patches, and the FortiCare portal for the full term.
This product provides FortiCare Premium tier coverage. The table below shows how the three FortiCare service levels compare:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical issue response | Next business day | 4 hours | 1 hour |
| 24×7 telephone support | — | ✓ | ✓ |
| Hardware replacement RMA | Next business day | Next business day | Next business day |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS & monitoring portal (FortiGate only) | — | — | ✓ |
The FortiGate 50G-5G carries an embedded 5G modem with sub-6 GHz and LTE fallback, backed by the FortiSP5 security processor. It targets branches where cellular is the primary WAN, and those sites do not tolerate multi-day TAC queues or an uncontracted wait for replacement hardware. The three-year term suits organizations on a standard hardware procurement cycle, managed service providers standardizing contracts across cellular-branch portfolios, and customers purchasing the hardware and service at the same time to simplify the purchase order.
FC-10-F50G5-247-02-36 is an electronic license. DataCenter360.ca delivers the activation key within 0–1 business days of payment. Activate at support.fortinet.com under Asset Management by entering the key and linking it to the FortiGate 50G-5G serial number. TAC entitlement, firmware access, and RMA eligibility begin immediately on registration.
FortiCare Premium covers TAC access and hardware replacement only. FortiGuard threat intelligence services (IPS, URL filtering, antivirus, sandboxing) are not included. If both FortiCare and FortiGuard services need renewing together, the 3-year UTP bundle (FC-10-F50G5-950-02-36) or Enterprise bundle (FC-10-F50G5-809-02-36) covers everything in one line item. Standalone FortiCare Premium is the right pick when only the support contract needs renewing and FortiGuard subscriptions are still active.
DataCenter360.ca stocks the full FortiGate 50G-5G service lineup as an authorized Fortinet Select Partner. Three-year service contracts are the most common request for this model: they match the hardware cycle and cut the renewal workload. If FortiGuard subscriptions also need renewal alongside FortiCare, the 50G-5G UTP or Enterprise bundles cover both in one transaction. The 1-year (FC-10-F50G5-247-02-12) and 5-year (FC-10-F50G5-247-02-60) FortiCare Premium terms are also listed.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-50G-5G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F50G5-247-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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