Original price was: CAD$914.71.CAD$737.67Current price is: CAD$737.67.
Authorized Partner for United States (US)Three years of baseline hardware support for the FortiGate 50G-5G in a single purchase. The FC-10-F50G5-314-02-36 covers the FG-50G-5G at the Essential tier through a standard 3-year refresh window — firmware updates flowing continuously, support portal open, and hardware RMA standing by if the unit fails.
Fortinet’s Essential tier is the entry-level support contract for the FG-50G-5G. It includes firmware and security-content update access, the Fortinet online support portal and knowledge base, and next-business-day hardware replacement. Telephone TAC support and Priority RMA are reserved for the Premium and Elite tiers.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response (P1) | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware replacement (RMA) | Next business day | Next business day | Next business day |
| Priority RMA eligibility | — | ✓ | ✓ |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The 3-year Essential is a solid fit for FG-50G-5G units in semi-permanent remote deployments where cellular WAN provides primary or backup connectivity. Retail kiosks, unmanned edge sites, and mobile command posts typically fall into this category. IT teams that already manage Fortinet devices and prefer self-service support find the 3-year Essential gives them formal coverage without paying for call-center access they won’t use.
This is an electronic entitlement delivered to any country within 0–1 business days of order confirmation. There is no physical component. Activation is completed through the FortiCare portal or on the FG-50G-5G unit directly. If you are renewing an expiring contract, the 3-year term stacks from the current expiry date to maintain continuity.
The FG-50G-5G in a cellular-dependent deployment may benefit from Premium support if downtime cost is high. An outage at a site where 5G is the sole WAN link means no connectivity until the unit is replaced. FortiCare Premium brings next-hour critical-issue response and Priority RMA into the picture. If that faster-response service level is worth the additional cost, the FC-10-F50G5-247-02-36 (FortiCare Premium 3-Year) or the corresponding UTP bundle is worth comparing.
DataCenter360.ca is a Fortinet Select Partner and MSSP with worldwide electronic fulfillment. The FC-10-F50G5-314-02-36 is available to customers in any country — order online, receive the entitlement by email, activate on the hardware. For multi-unit orders across multiple sites running the FG-50G-5G, or for quotes that bundle hardware and multi-year support, contact us for partner pricing.
Essential covers firmware and security-content updates, online support portal and knowledge base access, and next-business-day hardware RMA for the complete FG-50G-5G unit. It does not include telephone support, Priority RMA, or FortiGuard security subscriptions.
Yes. The license is registered against the unit serial number through the FortiCare portal, which is accessible from any internet connection. Physical access to the site is not required for license activation.
Yes. FortiCare hardware coverage applies to the FortiGate 50G-5G as a complete unit, including the embedded cellular modem. Next-business-day RMA replaces the entire unit if it fails under warranty and support contract.
Yes. DataCenter360.ca fulfills FortiCare licenses electronically to customers worldwide. The contract is delivered by email and tied to the hardware serial number — no shipping address is required, and there are no geographic restrictions on the entitlement itself.
If the FG-50G-5G is operating at a site where extended downtime is a significant business risk — a retail location, a medical office relying on cellular connectivity, or a site without redundant WAN — FortiCare Premium’s 1-hour critical response and Priority RMA options are worth the additional cost. For less critical deployments with capable IT staff, Essential provides adequate coverage at a lower price point.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-50G-5G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F50G5-314-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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