Original price was: CAD$304.90.CAD$245.89Current price is: CAD$245.89.
United States (US) Authorized DistributorFor branch offices that depend on 5G cellular as a primary WAN link, the FortiGate 50G-5G is a critical device. Keeping it covered under an active support contract is not just routine maintenance; firmware updates, TAC access, and FortiGuard portal availability all depend on a current FortiCare agreement. The FC-10-F50G5-314-02-12 delivers one year of FortiCare Essential coverage for that hardware.
FortiCare Essential is the foundational support tier for Fortinet devices. With this subscription active on your FortiGate 50G-5G, you get ticket-based access to Fortinet’s Technical Assistance Center (TAC), full rights to firmware and feature updates, and access to the FortiCare portal for license management and FortiGuard service registration. What Essential does not include: telephone support and advance hardware replacement (RMA). Both require FortiCare Premium or higher.
This product is the FortiCare Essential tier. The table below shows how the three FortiCare support levels compare for FortiGate hardware:
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| Ticket-based TAC support | ✓ | ✓ | ✓ |
| Telephone support (24×7) | — | ✓ | ✓ |
| Advance hardware replacement (RMA) | — | ✓ | ✓ |
| Priority RMA add-on eligibility | — | ✓ | ✓ |
| Firmware updates, tools and portal access | ✓ | ✓ | ✓ |
| Extended LTS support and Elite monitoring portal | — | — | ✓ |
FortiCare Essential suits organizations that manage their FortiGate appliances in-house with internal IT staff capable of handling day-to-day troubleshooting via ticket. It is frequently used on secondary units, low-priority remote sites, or 5G branch deployments where the cost of Premium is not justified. For cellular WAN sites where hardware failure would take the location offline, some teams step up to Premium for the RMA coverage. That is worth weighing against the Essential price before committing.
The FC-10-F50G5-314-02-12 is a software entitlement. There is nothing to ship. After purchase, Fortinet delivers an activation key electronically. You register it in the FortiCare or FortiCloud portal and associate it with the serial number of your FortiGate 50G-5G. DataCenter360.ca processes orders within 0-1 business days of purchase confirmation. Registration on the Fortinet portal takes a few minutes.
FortiCare covers support and maintenance only. It does not activate the FortiGuard threat intelligence feeds such as IPS, Web Filtering, or AntiVirus signatures. If your FortiGate 50G-5G is running security profiles, you need a FortiGuard subscription alongside FortiCare, or consider a bundle: the UTP subscription (FC-10-F50G5-950-02-12) or Enterprise subscription (FC-10-F50G5-809-02-12) roll FortiCare Premium and all major FortiGuard services into a single SKU, which is usually better value than stacking them separately.
DataCenter360.ca is a Fortinet Select Partner and MSSP based in Canada. Orders for the FC-10-F50G5-314-02-12 are fulfilled electronically within one business day. You get a direct invoice, real license delivery, and a team that can help with registration or answer questions about tiering before the order goes in. If you are managing a fleet of 5G branch units and want to evaluate Essential vs. Premium across the board, reach out before ordering.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-50G-5G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F50G5-314-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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