Original price was: CAD$508.86.CAD$410.37Current price is: CAD$410.37.
Authorized Partner for United States (US)Already holding FortiCare Premium on your FG-50G-5G? FC-10-F50G5-204-02-60 moves that coverage to the Elite tier for five years — shrinking critical-issue initial response from 2 hours to 15 minutes, and including Priority RMA as a named entitlement rather than a separate line item. Requires an active FortiCare Premium license registered to the same device serial number.
This is an upgrade add-on, not a standalone support subscription. It works on top of FortiCare Premium already registered to your FG-50G-5G. After activation, Fortinet re-classifies the support entitlement to Elite for the upgrade term. The key differences from Premium alone:
This product upgrades your FG-50G-5G to FortiCare Elite level support.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue initial response | Next business day | 2 hours (24×7) | 15 minutes (24×7) |
| Telephone support hours | 8×5 | 24×7 | 24×7 |
| Hardware RMA type | Return-to-factory (7–10 days) | Advanced replacement | Advanced replacement |
| Priority RMA (next-business-day) | — | Add-on available | ✓ Included |
| Firmware, portal & tools access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Five-year upgrade purchasers fall into two groups. First, organizations that initially deployed the FG-50G-5G with Premium and then had a service-level commitment change requiring the faster Elite response — often tied to a new client contract or internal SLA. Second, buyers purchasing the upgrade alongside the hardware to lock in Elite-level support through the full planned service life, using Premium as the base and this SKU to step it up. The 5G cellular capability of the FG-50G-5G is a specific driver: sites running on cellular WAN where a critical incident cannot wait 2 hours for an initial response.
This is an electronic license add-on. DataCenter360.ca delivers the registration code by email after order confirmation, typically within one business day. Activation is through the Fortinet Support Portal and requires the FG-50G-5G serial number and the existing FortiCare Premium contract number. Once applied, Elite entitlements are reflected in the portal immediately. Valid worldwide.
If the FG-50G-5G does not yet have a FortiCare subscription, the standalone FC-10-F50G5-284-02-60 (5-Year FortiCare Elite) is the simpler path. This upgrade SKU is specifically for devices already running Premium. When both Premium and the upgrade are purchased together, the combined cost is typically comparable to buying Elite outright — DataCenter360.ca can quote both options side-by-side.
DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-F50G5-204-02-60 is electronic delivery only. For multi-unit deployments upgrading several FG-50G-5G appliances at once, volume purchases can be processed in a single transaction. Contact us with your serial numbers if you need a site-wide Elite upgrade quote.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-50G-5G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F50G5-204-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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