Fortinet FortiGate 50G-DSL FortiCare Elite, 1-Year (FC-10-F50GD-284-02-12)

Annual FortiCare Elite gives the FG-50G-DSL a full 12-month period of top-tier support with a defined renewal point at month end. That structure works for several situations: a pilot deployment evaluating Elite before a multi-year commitment, a device with less than a full year remaining before hardware refresh, or a site where year-over-year procurement decisions are the norm. FC-10-F50GD-284-02-12 provides 15-minute Priority 1 response, Priority RMA included, 24×7 telephone access, and Extended LTS firmware for the calendar year from registration.

What FortiCare Elite Covers on Your FG-50G-DSL

FortiCare Elite is the top support tier for Fortinet appliances. On the FG-50G-DSL, a 1-year Elite contract includes:

• 15-minute initial response for Priority 1 critical cases around the clock
• Priority RMA as a built-in entitlement. Advanced hardware replacement ships next business day without a separate purchase
• 24×7 telephone and web support with no cap on case volume
• Extended LTS firmware access and Elite monitoring portal for the covered device

Who Buys This

The 1-year Elite contract is common in two situations. First, organizations new to Elite use the annual term to test whether the faster SLA and included Priority RMA translate to measurable operational improvements before locking into a 3-year or 5-year commitment. Second, sites approaching a hardware refresh cycle buy the 1-year option so the contract ends at roughly the same time as the FG-50G-DSL itself is due for replacement. Either way, the 12-month window provides complete Elite coverage with a clean exit or renewal decision at the end.

Activation and Delivery

FC-10-F50GD-284-02-12 is a software license delivered electronically. The Fortinet license key reaches your inbox within 0 to 1 business days. Registration is done in the Fortinet Support Portal against the FG-50G-DSL device serial number. Coverage begins on the registration date and runs for 12 months. Worldwide fulfillment is available; no hardware ships with this order.

FortiCare Tier Comparison

FC-10-F50GD-284-02-12 places the FG-50G-DSL at the Elite support tier. The table below shows how Elite differs from Premium and Essential across the critical support dimensions:

One Service vs the Full Bundle

This SKU covers FortiCare support only. FortiGuard services on the FG-50G-DSL are a separate contract line. If you need both FortiCare and FortiGuard combined for the same 1-year term, the UTP bundle (FC-10-F50GD-950-02-12) or Enterprise bundle (FC-10-F50GD-809-02-12) handles both in a single SKU. The standalone Elite contract is the correct choice when FortiGuard is already active under a separate subscription and you are only extending or upgrading the FortiCare tier.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner in Canada with same-day electronic fulfillment for the complete FortiGate 50G-DSL service catalog. If the 1-year Elite term suits your current planning horizon, the license is ready to register as soon as the order clears. We can also assist with transitioning to a multi-year renewal when the annual term ends, or with questions about stacking this alongside an existing FortiGuard subscription.