Fortinet FortiGate 50G-DSL FortiCare Premium to Elite Upgrade, 3-Year (FC-10-F50GD-204-02-36)

Three-year contracts typically reflect a deliberate support commitment — this upgrade matches that horizon when Elite-tier SLAs are needed on an FG-50G-DSL that already carries an active FortiCare Premium contract. FC-10-F50GD-204-02-36 applies Elite entitlements for the full 36-month period rather than requiring a complete Elite contract purchase. Active FortiCare Premium on the same FG-50G-DSL serial number is required before registration.

What the 3-Year Upgrade Provides

Once registered against an active Premium contract on the target device, FC-10-F50GD-204-02-36 delivers the following for 36 months:

• Priority 1 critical case response drops to 15 minutes, 24×7 for the full three-year term
• Priority RMA becomes an included entitlement — next-business-day advanced hardware replacement is covered without a separate order
• 24×7 telephone and web support and unlimited case submissions continue from the underlying Premium contract
• Extended LTS firmware access and the Elite monitoring portal activate for the FG-50G-DSL

The upgrade period runs concurrently with the Premium contract from the registration date.

Who Buys This

The 3-year upgrade fits two common situations. The first is a branch site where Priority RMA was omitted at initial purchase and has since become a formal requirement — adding it mid-contract is simpler than restructuring the entire service agreement. The second is an organization where the DSL-connected FG-50G-DSL has proven critical enough that the 2-hour Premium response window is no longer acceptable, but the existing 3-year Premium contract still has significant time remaining. Buying the upgrade locks in Elite response times for the current contract period without disrupting renewal planning.

Activation and Delivery

FC-10-F50GD-204-02-36 is a software license key delivered electronically within 0 to 1 business days of order confirmation. Registration is completed in the Fortinet Support Portal using the FG-50G-DSL serial number and the existing Premium contract reference. The portal reflects Elite entitlements immediately after activation. No hardware is shipped, and fulfillment is available to any country worldwide.

FortiCare Tier Comparison

FC-10-F50GD-204-02-36 upgrades the FG-50G-DSL from FortiCare Premium to the Elite tier for 3 years. The table below shows all three tiers for reference:

One Service vs the Full Bundle

The 204 upgrade modifies the FortiCare support tier only. It does not cover FortiGuard services such as IPS, Web Filtering, or Anti-Malware — those run as separate subscriptions. At renewal, if a single purchase covering both FortiCare and FortiGuard is preferred, the UTP bundle (FC-10-F50GD-950-02-36) or Enterprise bundle (FC-10-F50GD-809-02-36) for a 3-year term consolidates both in one SKU. The upgrade is the right choice when FortiGuard is already separately contracted and the goal is specifically to lift the FortiCare tier for the remaining contract window.

Buying from DataCenter360.ca

DataCenter360.ca carries the full FortiCare upgrade catalog for the FG-50G-DSL and processes orders with same-day or next-business-day electronic delivery. For a 3-year upgrade, it is worth confirming the Premium contract registration date before ordering so the term windows line up as expected. Provide the device serial number when you contact us and we will verify the setup before the order is placed. We are a Fortinet Select Partner headquartered in Canada, fulfilling orders worldwide.