Original price was: CAD$1,785.48.CAD$1,439.89Current price is: CAD$1,439.89.
United States (US) Authorized DistributorHardware failures do not respect business hours, and for a FortiGate 50G-DSL serving as the sole WAN gateway at a branch, a failure over a long weekend can mean days of downtime under standard next-business-day RMA. The FC-10-F50GD-210-02-60 addresses that by adding Next Calendar Day delivery Priority RMA for five years: if a failure is confirmed on a Friday evening or a holiday, a replacement unit ships immediately and arrives the next calendar day, regardless of business schedules. At the five-year term, the coverage aligns with the full expected deployment lifecycle without requiring annual renewals.
This add-on attaches to a FortiGate 50G-DSL enrolled in FortiCare Premium or Elite and upgrades the standard RMA from next-business-day to next-calendar-day delivery. Coverage extends to weekends and holidays (subject to local availability), closing the gap that standard FortiCare RMA leaves during long weekends, statutory holidays, or year-end closures. The five-year term provides continuous coverage without annual renewal. The table below compares RMA coverage across FortiCare tiers:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Next Calendar Day Priority RMA is positioned between standard advanced replacement (next business day) and four-hour courier Priority RMA. It is appropriate for sites where:
FC-10-F50GD-210-02-60 is a software license, not physical hardware. DataCenter360.ca delivers the activation code electronically within 0 to 1 business days. You register it in the Fortinet Support Portal against the FortiGate 50G-DSL’s serial number. The device must be enrolled in an active FortiCare Premium or Elite contract to attach this add-on, and the FortiCare term should cover the same five years for uninterrupted coverage.
Fortinet offers three Priority RMA tiers for the FortiGate 50G-DSL: Next Calendar Day (-210-), four-hour courier (-211-), and four-hour courier with on-site engineer (-212-). The FC-10-F50GD-210-02-60 is the baseline Priority RMA option, providing weekend and holiday coverage with next-day delivery at a lower cost than the four-hour tiers. If a site’s SLA requires replacement within four hours, or if no local staff are available to receive and install the unit, the -211- or -212- SKUs provide that capability. For most medium-priority branches, next-calendar-day coverage is the right balance.
DataCenter360.ca is a Fortinet Select Partner delivering Fortinet support subscriptions electronically to customers in Canada and internationally. If you are building a five-year support stack for a FortiGate 50G-DSL deployment and need help selecting between the -210-, -211-, and -212- Priority RMA tiers, we can help you evaluate based on site recovery requirements and existing FortiCare contract dates. Electronic delivery worldwide, within one business day.
Once Fortinet confirms the hardware failure and approves the exchange, a replacement FortiGate 50G-DSL is dispatched by courier with the goal of arriving the next calendar day. Unlike standard next-business-day advanced replacement, calendar day coverage applies on weekends and statutory holidays. Exact cutoff times vary by country; check with DataCenter360.ca or Fortinet for your specific location.
Yes. The Priority RMA add-on requires an active FortiCare Premium or Elite subscription throughout the five-year term. If the underlying FortiCare contract lapses, Priority RMA is suspended. To avoid gaps, align the FortiCare and Priority RMA terms so they renew together, or purchase both as co-terminating five-year contracts.
Both cover weekends and holidays, but four-hour Priority RMA (FC-10-F50GD-211-02-60) targets delivery within four hours of exchange confirmation, while Next Calendar Day RMA (this SKU) delivers by the following calendar day. Four-hour is necessary when a same-day SLA is required; next-calendar-day is appropriate when an overnight window is acceptable and a lower cost is a priority.
No. Priority RMA add-ons are only available to FortiGate 50G-DSL units enrolled in FortiCare Premium or FortiCare Elite. Essential contracts provide return-and-replace RMA on a send-back basis and cannot be upgraded with any Priority RMA service.
Generally, Priority RMA contracts are purchased for a defined term and are not modified mid-contract. If your requirements change and four-hour response is needed before the current term expires, contact DataCenter360.ca about options for co-terminating the existing contract and starting a new one at renewal at the higher service level.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-50G-DSL |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F50GD-210-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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