Fortinet FortiGate 50G-DSL 4-Hour Hardware Delivery Priority RMA, 5-Year (FC-10-F50GD-211-02-60)

SKU: FC-10-F50GD-211-02-60

Original price was: CAD$2,496.46.Current price is: CAD$1,991.86.

Save:20%You save CAD$353.72
The FC-10-F50GD-211-02-60 is a 5-year 4-Hour Hardware Delivery Priority RMA add-on for the FortiGate 50G-DSL, requiring an active FortiCare Premium or Elite contract. It guarantees courier delivery of a replacement unit to your site within four hours over a five-year term, covering the full expected lifecycle of a branch deployment.
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Product description

A five-year Priority RMA commitment on the FortiGate 50G-DSL means every hardware failure over that period gets a replacement unit on-site within four hours by courier, with no annual renewal to track. The FC-10-F50GD-211-02-60 is designed for stable branch deployments where the FG-50G-DSL provides a DSL-connected perimeter for the foreseeable future, and where the cost of multi-hour outages justifies locking in the fastest hardware replacement tier for the device’s full lifecycle.

What the 5-Year 4-Hour Priority RMA Covers

This add-on attaches to a FortiGate 50G-DSL running FortiCare Premium or Elite and replaces the standard next-business-day advanced replacement with a four-hour courier-dispatched response. Coverage runs continuously for five years and includes weekends and holidays (subject to local availability). The table below summarizes how RMA coverage differs by FortiCare tier:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Chooses a 5-Year Term

The five-year Priority RMA is suited to organizations that treat their FortiGate 50G-DSL as a fixed infrastructure asset for the next refresh cycle. Common profiles:

  • Mid-sized branches where the FG-50G-DSL handles the primary DSL WAN and no redundant hardware is stocked locally
  • Managed service providers whose customer contracts span five years and require documented SLA coverage
  • Budget-conscious deployments that benefit from a single multi-year purchase rather than annual renewals
  • Sites where downtime directly affects revenue and where four-hour hardware replacement is a contractual requirement

Activation and Delivery

FC-10-F50GD-211-02-60 is an electronic license delivered within 0 to 1 business days of purchase through DataCenter360.ca. Activation is done via the Fortinet Support Portal, attached to the specific FortiGate 50G-DSL serial number. The device must have an active FortiCare Premium or Elite contract before the Priority RMA add-on can be registered. Once active, coverage begins immediately for the full five-year term.

4-Hour Courier vs Standard FortiCare RMA

FortiCare Premium and Elite both include next-business-day advanced replacement as standard: Fortinet ships the replacement before the failed unit is returned, and it arrives the following business day. For locations where a full business day offline is tolerable, that baseline may be sufficient. The FC-10-F50GD-211-02-60 reduces the window to four hours and covers weekends and holidays, which standard next-business-day service typically does not. If on-site installation support is also needed, the FC-10-F50GD-212-02-60 adds an engineer to the response.

Buying from DataCenter360.ca

DataCenter360.ca stocks and processes Fortinet support subscriptions as a Fortinet Select Partner. The FC-10-F50GD-211-02-60 is delivered electronically to any country, typically within one business day. If you are comparing 1-year, 3-year, and 5-year Priority RMA options for the FG-50G-DSL, we can help you model the cost difference and align terms with your existing FortiCare renewal dates.

Does the 5-year Priority RMA require FortiCare Premium or Elite for all five years?

Yes. The Priority RMA add-on requires an active FortiCare Premium or Elite subscription throughout the term. If the underlying FortiCare contract lapses, the Priority RMA add-on is also suspended. Ensure FortiCare renewal dates align with the five-year Priority RMA term to avoid gaps.

What does “4-hour courier” mean for a hardware failure?

Once Fortinet confirms the hardware failure and approves the exchange, a replacement FortiGate 50G-DSL is dispatched by courier service with the goal of reaching your site within four hours. Coverage includes weekends and holidays. No engineer is included; a local IT contact should be available to receive and install the unit.

Is 4-hour Priority RMA available everywhere in Canada and internationally?

Availability varies by country and location. The license itself is sold and delivered worldwide, but the physical four-hour courier response depends on local logistics partners. Check with DataCenter360.ca or Fortinet directly to confirm service availability at your specific site before committing to the five-year term.

Can the term be co-terminated with an existing FortiCare contract that has a different end date?

Priority RMA add-ons are registered in the Fortinet Support Portal and begin upon activation. To align end dates with an existing FortiCare contract, purchase the Priority RMA for a matching term or contact DataCenter360.ca to discuss co-termination options at renewal.

What is the difference between the -211- and -212- Priority RMA options?

The FC-10-F50GD-211-02-60 delivers a replacement unit within four hours by courier but does not include an on-site engineer. The FC-10-F50GD-212-02-60 adds a Fortinet-dispatched engineer who arrives to rack and cable the appliance. Choose -211- when your team can handle physical installation; choose -212- when you need Fortinet to manage the swap from start to finish.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-50G-DSL

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F50GD-211-02-60

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