Fortinet FortiGate 50G-DSL 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-F50GD-211-02-12)

Not every organization needs to commit to multi-year Priority RMA coverage upfront. The FC-10-F50GD-211-02-12 provides one year of four-hour courier Priority RMA for the FortiGate 50G-DSL, giving network teams the chance to confirm that accelerated hardware replacement is the right tier for a given site before locking into a longer term. It is also a practical choice when the FortiGate’s current support contract is near renewal and a clean multi-year alignment makes more sense at the next cycle.

What the 1-Year 4-Hour Priority RMA Covers

This add-on attaches to a FortiGate 50G-DSL running FortiCare Premium or Elite. During the one-year coverage period, any confirmed hardware failure triggers a courier dispatch with the goal of delivering a replacement unit to your site within four hours. Coverage extends to weekends and holidays (subject to local availability), which standard next-business-day RMA typically does not. The table below shows how RMA coverage compares across FortiCare tiers:

Who Buys This

The one-year Priority RMA term suits a few specific scenarios:

• Sites piloting Priority RMA coverage before committing to a three- or five-year term across a larger deployment
• Deployments where the FortiGate 50G-DSL’s remaining lifecycle is under two years and a multi-year term would outlast the device
• Organizations that need to match Priority RMA to an existing one-year FortiCare contract for clean co-termination
• Branches with documented recovery SLAs that require four-hour hardware replacement, evaluated annually based on operational requirements

Activation and Delivery

FC-10-F50GD-211-02-12 is an electronic license. DataCenter360.ca delivers it within 0 to 1 business days of order. Activation is performed in the Fortinet Support Portal by registering the license against the FortiGate 50G-DSL’s serial number. The device must have an active FortiCare Premium or Elite contract at the time of registration. Coverage begins immediately and runs for twelve months.

4-Hour RMA vs What FortiCare Includes by Default

FortiCare Premium and Elite both include standard next-business-day advanced replacement as part of the base contract. Fortinet ships a replacement before receiving the failed unit, with next-business-day delivery. For locations where that timeline works, no add-on is necessary. Where it does not, the FC-10-F50GD-211-02-12 provides four-hour courier response without requiring a multi-year commitment. The FC-10-F50GD-212-02-12 is available if on-site installation support is also needed alongside the courier delivery.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner providing electronic delivery of Fortinet support subscriptions to customers across Canada and worldwide. The FC-10-F50GD-211-02-12 ships electronically within one business day. If you are deciding between 1-year, 3-year, or 5-year Priority RMA terms for the FG-50G-DSL and want help aligning with your existing FortiCare renewal, contact us before ordering.