Fortinet FortiGate 50G-SFP FortiCare Premium to Elite Upgrade, 1-Year (FC-10-F50GS-204-02-12)

SKU: FC-10-F50GS-204-02-12

Original price was: CAD$51.00.Current price is: CAD$47.81.

Save:6%You save CAD$2.23
FortiGate 50G-SFP 1-Year FortiCare Premium to Elite upgrade (FC-10-F50GS-204-02-12): requires active FortiCare Premium; adds 2-hour on-site RMA, LTS firmware access, and the Elite monitoring portal. Delivered electronically worldwide.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
US flag Authorized Partner for United States (US)
  Licensing available worldwide — delivered electronically to any country
  Brand New
  Official Fortinet Partner Support
  100% Secure Checkout

Product description

An FG-50G-SFP running FortiCare Premium is already well-supported, but if a 4-hour advance replacement window is too long for your environment, FC-10-F50GS-204-02-12 closes that gap without replacing the entire contract. This 1-year upgrade layers Elite-level SLAs onto existing Premium coverage: 2-hour on-site hardware replacement, Long-Term Support (LTS) firmware access, and the Elite monitoring portal for twelve months.

What this upgrade adds

This is a FortiCare Elite upgrade subscription for the FG-50G-SFP. It requires an active FortiCare Premium contract on the same unit and transitions support to the Elite tier for the upgrade period. Key gains over Premium:

  • On-site hardware replacement within 2 hours, rather than a 4-hour advance shipment
  • Access to Long-Term Support firmware branches for extended maintenance cycles
  • Elite monitoring portal with proactive alerts and visibility tools
  • 15-minute response time for P1/critical issues

This product covers the FortiCare Elite tier. The table below shows how each level compares on the FG-50G-SFP.

Essential Premium Elite
Critical-issue response time Next business day 1 hour 15 minutes
24/7 telephone support
Hardware replacement (RMA) Next business day 4-hour advance 2-hour on-site
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who should add this

This upgrade suits three groups. Network operations teams whose FG-50G-SFP units are in roles where a half-day outage window breaks internal SLAs. Organizations working under PCI-DSS, HIPAA, or similar frameworks that require staying on a validated LTS firmware branch. And IT managers who want to cover a specific one-year period at Elite SLAs without committing to a multi-year term. If FortiCare Premium is not currently active on the unit, the standalone FortiCare Elite (code -284-) or a UTP/Enterprise bundle is the appropriate starting point.

Activation and delivery

FC-10-F50GS-204-02-12 is a software subscription delivered electronically. After purchase, the license key is emailed and registered in the FortiCare Support Portal against the existing Premium contract on the FG-50G-SFP serial number. No hardware ships. Delivery is available to customers in any country, typically within 0-1 business days.

Upgrade versus a new bundle

If the FG-50G-SFP is approaching a renewal point or if a fresh deployment is planned, a hardware bundle with a UTP or Enterprise subscription already includes FortiCare Premium as the base tier, with no separate upgrade needed. This product is for units already in the field with an active Premium subscription where only the support ceiling needs to move up for a defined period.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and authorized MSSP. The 1-year upgrade for the FG-50G-SFP is in stock and available to order for businesses in any country. Electronic delivery means no lead time.

What does this upgrade add on top of FortiCare Premium?

The main additions are 2-hour on-site replacement (vs. 4-hour advance shipment on Premium), LTS firmware branch access, and the Elite monitoring portal. Critical P1 response improves to 15 minutes. All existing Premium features, including 24/7 telephone support and portal access, are retained.

Is an active FortiCare Premium contract required first?

Yes. FC-10-F50GS-204-02-12 is an upgrade add-on, not a standalone subscription. FortiCare Premium must already be active on the FG-50G-SFP serial number before this upgrade can be applied. If Premium is not in place, look at the standalone FortiCare Elite or a hardware bundle that includes Premium as the base.

What is LTS firmware support?

Long-Term Support (LTS) firmware branches are maintained release lines that receive security patches and critical fixes without progressing to the next feature version. Organizations under compliance requirements often must stay on a specific minor release for an extended period. Elite support provides access to these branches, while Essential and Premium tiers follow the standard rolling release path.

Can this license be applied to a unit outside Canada?

Yes. FortiCare licenses are registered to the unit serial number through the FortiCare Support Portal, which is globally accessible. The upgrade applies regardless of where the appliance is deployed, and delivery is electronic to any country.

Are 3-year and 5-year versions available?

Yes. FC-10-F50GS-204-02-36 covers 3 years and FC-10-F50GS-204-02-60 covers 5 years of the same Premium-to-Elite upgrade for the FG-50G-SFP. Multi-year terms reduce the cost per year compared to renewing annually. Both are available at DataCenter360.ca.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-50G-SFP

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F50GS-204-02-12

Customer ratings & reviews

0.0
Based on 0 reviews
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
0 of 0 reviews

Sorry, no reviews match your current selections