Fortinet FortiGate 50G-SFP-PoE FortiCare Premium-to-Elite Upgrade, 3-Year (FC-10-F50GP-204-02-36)

This three-year upgrade (FC-10-F50GP-204-02-36) moves your FortiGate 50G-SFP-PoE’s support tier from FortiCare Premium to Elite for 36 months. The underlying Premium subscription stays in place; this SKU stacks the Elite-only additions on top, covering the same unit for the same duration you already planned for with Premium.

What the Upgrade Activates

Once applied to a unit with active FortiCare Premium, FC-10-F50GP-204-02-36 enables:

• Critical-case response time reduced to 15 minutes (down from 30 minutes under Premium)
• Dedicated Customer Success Manager for proactive case management and planning
• Priority RMA included without a separate add-on purchase
• Extended LTS firmware availability for longer-term OS branch stability
• Elite monitoring portal access for device health and visibility dashboards

Prerequisite: Active FortiCare Premium

This is a delta upgrade, not a standalone support service. A valid FortiCare Premium subscription must already exist on the target FortiGate 50G-SFP-PoE unit before activating FC-10-F50GP-204-02-36. If Premium has lapsed or the unit has never been subscribed, buy Premium first — or ask DataCenter360.ca about standalone Elite options.

Three-Year vs Other Terms

A three-year upgrade aligns well with mid-cycle hardware refreshes. If you purchased a three-year Premium contract at deployment, this upgrade matches it exactly with no overlap or gap. For longer planning horizons or hardware refresh cycles beyond three years, consider the five-year version (FC-10-F50GP-204-02-60). The one-year (FC-10-F50GP-204-02-12) works for teams evaluating Elite before committing to a longer term.

Activation and Delivery

After your order is confirmed, DataCenter360.ca sends the registration code electronically within 0–1 business days. Register it through the Fortinet Support Portal against the target unit’s serial number. The upgrade applies alongside the existing Premium contract without disrupting current support coverage.

Buying from DataCenter360.ca

DataCenter360.ca processes FortiCare upgrades through the Fortinet Partner Portal as a Fortinet Select Partner, confirming the license is genuine and immediately activatable. If you are co-terming multiple services on the same unit or need to align this with a renewal window, contact us with the current contract details before purchasing.