Fortinet FortiGate 51G-SFP-PoE 4-Hour Hardware Delivery Priority RMA, 5-Year (FC-10-F51GP-211-02-60)

SKU: FC-10-F51GP-211-02-60

Original price was: CAD$2,496.90.Current price is: CAD$1,992.21.

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FortiGate 51G-SFP-PoE 4-Hour Hardware Delivery Priority RMA, 5-Year (FC-10-F51GP-211-02-60) guarantees a replacement unit at your site within 4 hours of a confirmed failure over five years of coverage—the lowest annualized cost in the 211 series.
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Product description

Five years of 4-hour hardware replacement for the FortiGate 51G-SFP-PoE means one purchase covers an entire device deployment cycle with no renewal overhead. FC-10-F51GP-211-02-60 commits Fortinet to shipping a replacement FG-51G-SFP-PoE unit to your location within four hours of a confirmed hardware failure, for the full 60-month term. This is the 4-Hour Hardware Delivery tier: the part arrives fast, your team handles the installation. No engineer is dispatched, which keeps costs below the Onsite option while still compressing replacement time far below overnight shipping windows.

What the 4-Hour Hardware Delivery Priority RMA Covers

On a confirmed hardware failure, Fortinet dispatches a replacement FortiGate unit targeting arrival at your site within four hours. Your team restores from configuration backup and completes the swap. This is a Priority RMA add-on that upgrades the hardware replacement component of an active FortiCare Premium or Elite contract. The base FortiCare subscription continues to provide TAC access, firmware updates, and support ticket handling; the 211 add-on accelerates the physical replacement timeline. Coverage is active for 60 months from the activation date.

FortiCare Service Level Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Uses 4-Hour Hardware Delivery RMA

This tier suits organizations where IT staff are on-site and capable of swapping the unit, but hardware transit time is the critical bottleneck. Distribution centers, regional offices with on-site networking staff, co-location deployments, and manufacturing floors are common fits. When the swap itself takes 20 minutes but waiting for hardware to arrive takes 18 hours, the 4-Hour Delivery option solves the right problem without the premium cost of an engineer dispatch.

The 5-year term is particularly well-suited to organizations managing multiple branch firewalls of the same model: a single procurement covers the full device lifecycle, and renewal calendars stay clear for five years.

Activation and Delivery

FC-10-F51GP-211-02-60 is an electronic subscription. DataCenter360.ca sends the license key by email within 0–1 business days. Register it in the Fortinet Support portal against your FG-51G-SFP-PoE serial number, linked to the active FortiCare Premium or Elite contract. Coverage begins on the activation date and runs for 60 months.

4-Hour Delivery vs Standard Replacement

Standard FortiCare Premium includes Advanced Replacement, shipping a unit from Fortinet’s depot with transit times that vary by location and time of failure. The 4-Hour Hardware Delivery Priority RMA commits to hardware at your door within four hours of failure confirmation. For environments where overnight shipping is acceptable, standard Advanced Replacement covers the need. For those where same-day hardware is required but on-site engineering support is available, this is the right tier.

Buying from DataCenter360.ca

DataCenter360.ca is a certified Fortinet Select Partner carrying the full F51GP service portfolio. The 5-year term offers the lowest annualized cost across all Priority RMA terms for this model, and it eliminates the need for annual renewal procurement on the same device. We can quote multi-device, multi-year orders for organizations equipping several branches with FG-51G-SFP-PoE firewalls under consistent RMA coverage.

What does FC-10-F51GP-211-02-60 cover?
It is a 5-year Priority RMA add-on for the FortiGate 51G-SFP-PoE that upgrades hardware replacement to 4-hour delivery of a replacement unit at your site after a confirmed failure. It requires an active FortiCare Premium or Elite base contract on the same device and covers 60 months from activation. No on-site engineer is included.

Is an engineer included with the 211 service?
No. The 4-Hour Hardware Delivery (211) delivers the replacement unit to your location within 4 hours; your team performs the installation. If you need a Fortinet-certified engineer to handle the swap on-site, choose FC-10-F51GP-212-02-60 (4-Hour Onsite Engineer Priority RMA, 5-Year) instead.

Why is the 5-year term cost-effective for Priority RMA?
The 5-year term spreads the Priority RMA cost over the full expected service life of the FG-51G-SFP-PoE, resulting in the lowest per-year cost compared to the 1-year and 3-year options. It also eliminates annual procurement cycles for this coverage, which reduces administrative overhead for IT departments managing multiple sites.

Can I activate this without FortiCare Premium already in place?
No. Fortinet requires an active FortiCare Premium or FortiCare Elite subscription on the same FG-51G-SFP-PoE serial number before the Priority RMA add-on can be registered. If you are purchasing both simultaneously, DataCenter360.ca can supply them together in one order.

When does the 4-hour delivery SLA begin?
The 4-hour window starts when Fortinet TAC confirms the hardware failure during the support case, not from when you open the ticket. After confirmation, Fortinet dispatches the replacement unit. Confirm regional depot availability with Fortinet TAC at registration time to understand delivery windows in your specific area.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-51G-SFP-PoE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F51GP-211-02-60

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