Fortinet FortiGate 70G FortiCare Elite Support, 3-Year (FC-10-GT70G-284-02-36)

SKU: FC-10-GT70G-284-02-36

Original price was: CAD$1,071.98.Current price is: CAD$864.50.

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FC-10-GT70G-284-02-36 is Fortinet’s 3-year FortiCare Elite for the FortiGate 70G — 24×7 TAC with a 1-hour critical response SLA, Elite monitoring portal, and extended LTS support, delivered electronically worldwide.
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Product description

Three years covers the typical mid-cycle refresh window for a branch FortiGate without committing to the full hardware lifetime upfront. FC-10-GT70G-284-02-36 puts Fortinet’s Elite-tier support behind the FortiGate 70G for that period: a 1-hour critical response SLA around the clock, 24×7 telephone access to Fortinet TAC, and the Elite monitoring portal that gives Fortinet engineers line-of-sight to contract status and firmware health on the registered unit.

What FortiCare Elite Covers

FortiCare Elite is the highest Fortinet support tier. For the 3-year term, FC-10-GT70G-284-02-36 includes:

  • 1-hour SLA for P1 critical issues — 24×7, every day of the year
  • 24×7 telephone TAC support with access to senior Fortinet engineers
  • Next-business-day hardware replacement RMA
  • Priority RMA add-on eligibility (4-hour delivery or 4-hour onsite, sold separately)
  • Firmware downloads, security advisories, and full FortiCare portal access for the 3-year term
  • Extended LTS firmware support and the Elite proactive monitoring portal

This product provides FortiCare Elite tier coverage. The comparison below shows what changes between the three available FortiCare service levels:

Feature Essential Premium Elite
Critical issue response Next business day 4 hours 1 hour
24×7 telephone support
Hardware replacement RMA Next business day Next business day Next business day
Priority RMA add-on eligible
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Uses the 3-Year Term

A 3-year term is a common middle ground between annual renewals and a full 5-year hardware lifecycle commitment. It suits businesses that do technology reviews every three years, aligns with leasing or operating budget cycles, and avoids the year-by-year renewal process that can create coverage gaps if a renewal is missed. The FortiGate 70G running Fortinet’s SP5 security processor is typically deployed in 5-to-7 year refresh cycles, so a 3-year Elite contract often covers the most operationally active period of the appliance’s life while leaving flexibility at the mid-cycle point.

Activation and Delivery

FC-10-GT70G-284-02-36 is an electronic license. DataCenter360.ca delivers the activation key within 0–1 business days after payment. Apply it at support.fortinet.com under Asset Management by selecting the FortiGate 70G serial number. The contract period advances to three years from the activation date, or stacks from the existing contract expiry if the unit already has active coverage.

FortiCare Elite vs UTP or Enterprise Bundle

A FortiGuard UTP or Enterprise bundle for the 70G includes a FortiCare tier (typically Premium) alongside the threat intelligence subscriptions. If the existing bundle subscription is already providing satisfactory support coverage, FortiCare Elite purchased separately is useful only when the critical response SLA needs to be faster than the bundle provides. Customers seeking both threat protection and top-tier support should compare the Enterprise bundle (which bundles FortiCare Premium) against purchasing UTP plus this standalone Elite contract to determine which combination makes more financial sense over three years.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner serving Canadian organizations. All license transactions are electronic — no customs, no freight, no physical handling. For multi-unit deployments where several FortiGate 70G appliances need Elite contracts aligned to the same expiry date, the team can coordinate stacking purchases and confirm the activation sequence before any keys are applied. Orders placed during Eastern time business hours typically arrive the same day.

How does the 3-year term stack if the FortiGate 70G already has an active FortiCare contract?

When you apply FC-10-GT70G-284-02-36 to a unit with an existing contract, the new term starts from the current expiry date rather than the purchase date. This is how Fortinet handles early renewals — the existing coverage is not lost, and the new Elite term begins exactly where the current contract ends.

Can this be purchased and activated for a FortiGate 70G outside Canada?

Yes. Fortinet electronic licenses are valid worldwide. The activation key registers against a serial number at support.fortinet.com regardless of the country where the appliance is installed. DataCenter360.ca ships keys electronically and can process orders for international deployments.

What is the difference between this SKU and the 1-year or 5-year Elite options?

The coverage is identical — same 1-hour SLA, same 24×7 TAC, same Elite portal access. The only difference is the contract length and total cost. The 1-year term (FC-10-GT70G-284-02-12) maximizes flexibility. The 5-year term (FC-10-GT70G-284-02-60) minimizes per-year cost and renewal effort. The 3-year term sits between those two positions.

Does FortiCare Elite include any FortiGuard threat subscriptions?

No. FortiCare covers TAC response, RMA logistics, and firmware access. FortiGuard subscriptions (IPS, AV, URL/DNS filtering, sandboxing, etc.) are a separate license category. You can hold both simultaneously on the same appliance — they appear as distinct line items in your Fortinet Support account.

What qualifies as a Priority 1 critical issue under FortiCare Elite?

Fortinet defines a P1 as a production system completely down with no available workaround — for example, the FortiGate 70G has stopped passing traffic and cannot be recovered without vendor assistance. The 1-hour response commitment applies specifically to that severity level. P2 (major degradation) and P3/P4 (minor issues) have separate response SLAs that differ by support tier.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-70G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-GT70G-284-02-36

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