Fortinet FortiGate 900G-DC FortiCare Premium Support, 3-Year (FC-10-FD9H0-247-02-36)

SKU: FC-10-FD9H0-247-02-36

Original price was: CAD$30,813.48.Current price is: CAD$24,326.43.

Save:21%You save CAD$4547.37
The FC-10-FD9H0-247-02-36 is a 3-year FortiCare Premium Support subscription for the FortiGate 900G-DC, covering 24×7 TAC access, a 1-hour Sev-1 response SLA, and advance hardware replacement — delivered electronically worldwide from DataCenter360.ca, an authorized Fortinet Select Partner.
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Product description

A 3-year support term is often the right call for a DC-power deployment. Facilities that run DC bus bars — co-location rows, telecommunications equipment rooms, industrial data floors — plan their infrastructure in 3-to-5-year cycles. Aligning the FortiCare Premium term to that cycle means the FortiGate 900G-DC stays under active TAC coverage and advance-replacement logistics for the full period without an annual renewal touching the budget.

What This License Covers

FortiCare Premium sits in the middle of Fortinet’s three-tier support programme. For a data-centre appliance delivering 26 Gbps IPS and 22 Gbps NGFW throughput, the practical difference between tiers comes down to how fast Fortinet responds when something goes wrong. The table below makes the comparison concrete.

Feature Essential Premium Elite
Critical-issue response (Sev 1) Next business day 1 hour 15 minutes
Telephone support hours Business hours 24×7 24×7
Hardware replacement (RMA) Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligibility Included
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Needs This Subscription

Organizations that have standardized on DC-power infrastructure and deployed the FortiGate 900G-DC as their perimeter or data-centre segmentation appliance. A 3-year term suits environments where the appliance lifecycle is expected to run 3–5 years and the team wants continuity of support without negotiating annual renewals. It also suits procurement teams that lock in pricing early, since the rate is fixed at purchase and cannot increase mid-term.

Activation and Delivery

DataCenter360.ca delivers the registration key electronically after order confirmation, typically within one business day. Activation is done through the Fortinet Support Portal at support.fortinet.com using the 900G-DC serial number. Coverage starts on the date the key is registered and runs for three consecutive years from that date. No physical media is shipped; delivery works the same way regardless of where the order is placed.

FortiCare Premium vs. the Full Bundle

This subscription covers support and logistics only — TAC access, RMA, firmware access. It does not include FortiGuard threat-intelligence services such as IPS signatures, application control, web filtering, or antivirus updates. If the 900G-DC also needs active threat inspection, the UTP or Enterprise subscription bundles combine FortiCare Premium with the appropriate FortiGuard services at a lower total cost than purchasing them separately. That is worth reviewing before ordering individual components across a 3-year horizon.

Buying from DataCenter360.ca

DataCenter360.ca stocks the full FortiCare Premium range for the 900G-DC — 1, 3, and 5-year terms — so matching the coverage period to an existing DC infrastructure contract or budget cycle is straightforward. As a Fortinet Select Partner, we issue confirmed registration keys with same-business-day turnaround on most orders placed before 2 PM ET. Co-term pricing to align a new subscription with existing entitlements on the same appliance is available on request before checkout.

Is the FC-10-FD9H0 SKU prefix specific to the DC-power model?
Yes. Fortinet uses FC-10-FD9H0- for all services attached to the FortiGate 900G-DC (DC power variant) and FC-10-FG9H0- for the standard AC-powered 900G. The two models are functionally identical in throughput and feature set — only the power input differs — but they carry different serial-number ranges, so licenses must match the correct variant before ordering.
What Sev-1 response time does FortiCare Premium include?
Fortinet targets a one-hour initial TAC response for Severity-1 incidents (full production outage, no workaround) on a 24×7 basis for the entire 3-year term. Essential offers next-business-day response for the same severity level; Elite reduces it further to 15 minutes with a dedicated support team.
Does advance replacement cover the DC power supply in the 900G-DC?
Fortinet’s advance hardware replacement covers the full unit as shipped. The 900G-DC includes two hot-swappable DC power supplies as standard. If a hardware failure requires replacement, Fortinet ships the appropriate DC-power variant before the defective unit is returned. Confirm the power spec with Fortinet TAC at the start of the RMA process to avoid any variant mismatch.
Can a 3-year term be extended before it expires?
Fortinet allows co-term renewals before an existing term expires. The new term starts from the expiry date of the current one, so coverage remains continuous. Purchasing a renewal in advance also locks in current pricing. Contact DataCenter360.ca for a co-term quote if you need the new term to align with another support contract on the same appliance.
Where is this license delivered and how long does it take?
The registration key is delivered electronically to the email address on the order. DataCenter360.ca typically fulfills within one business day of order confirmation. Delivery is worldwide — there is no physical component, so location does not affect the timeline. Activation is handled directly in the Fortinet Support Portal by the end user or their authorized reseller.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-900G-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FD9H0-247-02-36

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