Fortinet FortiGate 900G-DC 4-Hour Courier Hardware Delivery Priority RMA, 5-Year (FC-10-FD9H0-211-02-60)

Standard next-business-day RMA is fine until a FortiGate 900G-DC sits at a site where a day of degraded redundancy is not acceptable. The FortiGate 900G-DC 5-Year 4-Hour Courier Hardware Delivery Priority RMA (FC-10-FD9H0-211-02-60) compresses that window for five years: once an exchange is confirmed, a replacement part is couriered on-site within four hours, weekends and holidays included.

What this priority RMA delivers

This is the four-hour courier hardware-delivery RMA for one FortiGate 900G-DC, active across the 5-year term. Once an exchange is confirmed, a replacement part is couriered on-site within four hours rather than the standard next business day, weekends and holidays included. Installation is handled by your own staff; if you also need Fortinet to install the unit, the onsite-engineer variant adds that. This tier is about getting the spare into your hands fast so a failed appliance can be swapped the same day.

Priority RMA is an add-on that requires an active FortiCare Premium or Elite contract on the same FortiGate 900G-DC. FortiCare Essential is not eligible. The add-on accelerates hardware replacement only; technical support, firmware updates, and response-time SLAs are provided by the underlying FortiCare tier.

Who needs four-hour delivery

Four-hour courier delivery suits FortiGate 900G-DC units at production sites where next-business-day replacement leaves redundancy exposed too long, and where local staff can install the part once it arrives. It is the common choice for high-availability pairs and revenue-facing edges that need a spare in hand the same day, including weekends and holidays. If you also need someone to physically install the unit, the onsite-engineer tier adds that; if next-business-day is acceptable, a standard priority RMA is the economical option.

How priority RMA fits your support contract

Every FortiCare tier includes some form of hardware RMA, but the speed and terms differ, and priority RMA add-ons are only available on the Premium and Elite tiers. The table summarizes where each level sits so you can confirm the FortiGate 900G-DC carries an eligible support contract before layering this service on top.

Activation and delivery

The service entitlement is issued electronically and registered to one FortiGate 900G-DC by serial number, so there is nothing to ship to start coverage. Physical replacement logistics, including four-hour and onsite-engineer coverage, depend on Fortinet’s service availability for your country or region. We can confirm coverage for your location before you order. A valid FortiGate 900G-DC under an active FortiCare Premium or Elite contract is required for this add-on to apply.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner supplying priority RMA and FortiCare contracts to customers worldwide. Because four-hour courier delivery depends on Fortinet’s regional coverage, we can confirm availability at your FortiGate 900G-DC site before you order, and quote the required Premium or Elite support alongside it. Contracts are genuine, issued electronically, and checkout is fully secured.