Fortinet FortiGate 901G-DC 4-Hour Delivery Priority RMA, 5-Year (FC-10-FD9H1-211-02-60)

When a spare 901G-DC in a data center still means someone racking it at 3am, the 5-Year 4-Hour Hardware Delivery Priority RMA (FC-10-FD9H1-211-02-60) removes the waiting: Fortinet ships an advance replacement to arrive within four hours of a covered failure, across a full five-year term. Your own team handles the swap. It is a support subscription only, delivered electronically to any country, with no appliance shipped at the time of purchase.

What this service covers

On a qualifying failure, Fortinet ships a replacement FortiGate 901G-DC by priority freight to reach your site within four hours. This is advance replacement, meaning the unit is on its way before the failed one is returned, so your team can install the spare and restore service quickly. No onsite engineer is included at this level; your staff performs the swap.

Who needs it, and the requirement

This level suits 901G-DC sites that keep their own hands-on staff but cannot wait a business day for replacement hardware. It requires an active FortiCare Premium or FortiCare Elite subscription on the appliance, which the four-hour delivery builds on. Four-hour hardware delivery depends on Fortinet geographic coverage for your location, so confirm your site qualifies before you rely on it.

Support tiers and response

Priority RMA options attach to your FortiCare tier, which sets your telephone support and critical-issue response. The table summarizes how the tiers differ for the 901G-DC:

FortiCare tier	Essential	Premium	Elite
Hardware RMA	Return & replace	Advanced replacement	Advanced replacement
Priority RMA add-on eligible	—	✓	✓
Critical-issue response	Next business day	1 hour	15 minutes
Telephone support	—	✓	✓

Activation and delivery

The entitlement is emailed after checkout and registered to your FortiGate 901G-DC serial number in the Fortinet support portal, alongside the FortiCare Premium or Elite subscription it depends on. It applies to qualifying replacements across the five-year term. Nothing ships at the time of purchase.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. We make sure this five-year four-hour delivery entitlement is registered to your 901G-DC serial and matched to an active FortiCare Premium or Elite subscription, so a claim is never held up on paperwork. If four-hour freight coverage is uncertain for your location, ask us and we will verify it before you commit.