Fortinet FortiGateRugged 50G-5G FortiCare Essential, 1-Year (FC-10-FR5G5-314-02-12)

SKU: FC-10-FR5G5-314-02-12

Original price was: CAD$872.99.Current price is: CAD$704.02.

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Fortinet FortiGateRugged 50G-5G FortiCare Essential 1-Year (FC-10-FR5G5-314-02-12) covers one year of entry-level Fortinet support for the FGR-50G-5G — firmware updates, business-hours technical support, and standard hardware RMA for rugged industrial 5G deployments.
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Product description

Not every FGR-50G-5G deployment calls for a multi-year upfront commitment. Annual budget cycles, newly commissioned units still proving their long-term role, or appliances replacing aging hardware mid-lifecycle are all situations where a 1-year FortiCare contract makes more sense than locking in three or five. The FortiCare Essential 1-Year subscription (FC-10-FR5G5-314-02-12) covers the FortiGateRugged 50G-5G for twelve months at the entry tier: firmware access, business-hours TAC, and standard hardware RMA.

What FortiCare Essential Covers

This subscription keeps the FGR-50G-5G on Fortinet’s Essential support tier for one year. Essential, Premium, and Elite compared:

Feature Essential Premium Elite
Critical-issue (P1) response Next business day 1 hour 1 hour
Technical support hours Business hours 24×7 24×7
Hardware replacement (RMA) Standard Advanced ship Advanced ship
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

For twelve months, Essential delivers access to all published FortiOS and modem firmware updates for the FGR-50G-5G, FortiCare portal tools, and business-hours technical support. The tier does not include 24×7 TAC, a 1-hour P1 SLA, or advance-ship replacement. For OT and remote-site deployments with scheduled maintenance windows, the business-hours coverage is often sufficient.

Who Needs This

Infrastructure teams that route support renewals through annual procurement approvals, or those activating a new FGR-50G-5G before deciding on a longer support commitment, are the most common buyers of this 1-year SKU. It also applies to appliances installed as a pilot or proof-of-concept at a 5G-connected remote site — covering the first year while the deployment’s long-term scope is confirmed.

The 1-year term is also practical when the appliance is within its last one to two years of planned service life and a multi-year contract would extend past the intended hardware replacement date.

Activation and Delivery

This is a subscription license delivered electronically. DataCenter360.ca sends the contract registration code by email within 0–1 business days of order confirmation. Enter the code in the FortiCare portal, assign it to the FGR-50G-5G by serial number, and the 12-month term begins from that registration date. No physical hardware is included in this purchase.

Essential vs a Full-Bundle Subscription

FortiCare Essential covers the support entitlement only — TAC access, standard RMA, and firmware. FortiGuard content services such as IPS signatures, AntiVirus, Web Filtering, and Application Control are not included. For sites that need both support and security services, Fortinet’s UTP or Enterprise bundle subscriptions for the FR5G5 model include FortiCare Premium and FortiGuard content in a single annual purchase, which can simplify procurement compared to two separate line items.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Orders for rugged and industrial FortiGate licenses are processed through the standard Fortinet fulfillment channel — FC-10-FR5G5-314-02-12 arrives as an email key within one business day, registers to the FGR-50G-5G serial number in the FortiCare portal, and the one-year Essential term starts that day.

What does FortiCare Essential 1-Year include for the FortiGateRugged 50G-5G?
The subscription provides firmware access (FortiOS and modem firmware included in Fortinet’s releases), FortiCare portal and tools access, business-hours technical support, and standard hardware RMA for twelve months. It does not include 24×7 TAC, 1-hour P1 response, advance-ship RMA, or any FortiGuard security content. The term starts on the date the license code is registered in the FortiCare portal.
Does FortiCare cover the 5G modem firmware on the FGR-50G-5G?
Yes. Fortinet bundles cellular modem firmware within its FortiOS releases for the FortiGateRugged 50G-5G. A valid FortiCare subscription — including Essential — gives full access to all such updates through the portal. There is no separate modem firmware license to purchase.
When does the 1-year term begin?
The term starts when the license code is registered against the FGR-50G-5G serial number in the FortiCare portal, not at the time of purchase. You can buy the key in advance and activate it when coverage is needed. Note that Fortinet may impose an expiry window on unregistered keys, so registering within a reasonable time after purchase is recommended.
Can this be stacked on an existing Essential subscription?
Yes. Registering FC-10-FR5G5-314-02-12 on a unit that already has active Essential coverage extends the end date by twelve months. The new key does not replace the existing term; it adds to it, so there is no coverage gap when renewing in advance.
Should I buy three 1-year terms or one 3-year SKU?
Fortinet prices multi-year subscriptions at a discount relative to the single-year rate, so three consecutive 1-year purchases typically cost more in total than FC-10-FR5G5-314-02-36 (3-year). The 1-year is appropriate when annual procurement approvals are required, when the hardware is near end-of-life, or when flexibility to change tier at each renewal is a priority. If the FGR-50G-5G will remain in service for three or more years, the 3-year term usually represents better value.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGateRugged-50G-5G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FR5G5-314-02-12

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