Original price was: CAD$8,492.89.CAD$6,704.91Current price is: CAD$6,704.91.
United States (US) Authorized DistributorIndustrial and critical-infrastructure sites running the FortiGateRugged 70G-5G-DUAL need uptime guarantees that standard RMA cannot provide. The FC-10-F70G5-212-02-60 delivers 5-year coverage at the highest Priority RMA tier: within 4 hours of a hardware failure, Fortinet dispatches an engineer to your site with a replacement unit in hand.
The 4-Hour Hardware and Onsite Engineer Priority RMA is the highest-response Priority RMA tier for the FortiGateRugged 70G-5G-DUAL. When hardware failure is confirmed, Fortinet dispatches both a replacement unit and a certified engineer to your location, targeting arrival and installation within 4 hours. The engineer handles the physical swap, eliminating the dependency on local networking staff.
The 212 tier is designed for critical-infrastructure sites — utility substations, industrial control rooms, and remote 5G-connected installations — that run the FortiGateRugged 70G-5G-DUAL without on-site networking staff capable of an emergency hardware swap. If your site can perform the swap independently, the 211 tier (hardware delivery only) is typically adequate and costs less. The 212 tier adds the on-site engineer, covering the full replacement when local capability is limited.
4-Hour Onsite Priority RMA (212) is a FortiCare Premium or Elite add-on. The table below compares RMA coverage across FortiCare tiers.
| Support Level | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
The FC-10-F70G5-212-02-60 is a software license delivered electronically to any country. After purchase from DataCenter360.ca, you receive a Fortinet license key that activates the Priority RMA entitlement on your device, typically within one business day. When hardware fails during the covered term, open a Fortinet support case; once confirmed, the 4-hour engineer dispatch clock starts.
Three priority tiers exist for the FortiGateRugged 70G-5G-DUAL: 210 (next calendar day delivery), 211 (4-hour hardware delivery, no engineer), and 212 (4-hour delivery with on-site engineer, this product). Choose 212 when your site cannot execute the installation independently. DataCenter360.ca stocks all term lengths; this listing covers the 5-Year term.
DataCenter360.ca provides electronic delivery of this 5-year coverage to any country through official Fortinet channels. As an authorized Fortinet Select Partner, we handle licensing so you can focus on keeping critical infrastructure online.
A 5-Year subscription activating 4-Hour Hardware and Onsite Engineer Priority RMA on a FortiGateRugged 70G-5G-DUAL. When hardware fails, a Fortinet technician arrives at your location with a replacement unit within 4 hours of case confirmation and performs the swap.
Yes. The 212-code Priority RMA is a FortiCare Premium or Elite add-on. FortiCare Essential does not qualify. DataCenter360.ca can quote the FortiCare tier alongside this subscription.
The 211 code delivers replacement hardware within 4 hours but includes no engineer. The 212 code adds a Fortinet technician who performs the on-site installation. Choose 212 when local staff are unavailable or site policies restrict self-installation.
Yes. DataCenter360.ca delivers this license electronically to any country through Fortinet’s official system. Engineer dispatch on failure is coordinated through Fortinet’s regional support network.
Open a support case with Fortinet via your registered device or the FortiCare portal. Once confirmed as hardware failure, Fortinet coordinates both the replacement shipment and engineer dispatch, targeting on-site arrival within 4 hours. The technician completes the swap and validates operation.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGateRugged-70G-5G-DUAL |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F70G5-212-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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