Fortinet FortiGateRugged 70G-5G-DUAL FortiCare Premium, 1-Year (FC-10-F70G5-247-02-12)

SKU: FC-10-F70G5-247-02-12

Original price was: CAD$1,540.57.Current price is: CAD$1,242.40.

Save:19%You save CAD$209.03
FortiCare Premium 1-Year support subscription for the Fortinet FortiGateRugged 70G-5G-DUAL (FC-10-F70G5-247-02-12) — provides 24×7 phone TAC access, same-day hardware RMA, and firmware updates. Annual term, delivered electronically to any country.
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Product description

FC-10-F70G5-247-02-12 is a one-year FortiCare Premium contract for the FortiGateRugged 70G-5G-DUAL. Annual terms work well during the initial year of a deployment, for proof-of-concept periods, or when budget cycles require year-by-year authorization before committing to a multi-year agreement. The coverage level is the same as the 3-year and 5-year options: 24×7 phone TAC, same-day RMA, and full firmware access.

What FortiCare Premium Covers

This subscription covers the FGR-70G-5G-DUAL hardware and the FortiOS platform. It is not a FortiGuard security feed license. Included under the Premium tier:

  • 24×7 phone and web-portal TAC support
  • 1-business-hour response for P1 critical issues
  • Same-business-day hardware replacement
  • Priority RMA add-on eligibility
  • Firmware updates, hotfixes, and full support-portal access

The table below shows how FortiCare Premium compares to the Essential and Elite tiers:

Feature Essential Premium Elite
Critical-issue response Next business day 1 business hour (phone) 15 minutes
Telephone support
Hardware RMA Next business day Same business day Same business day
Priority RMA eligibility Add-on available
Firmware, tools & portal
Extended LTS support & Elite monitoring portal

Who Buys the 1-Year Term

The 1-year option suits organizations in the first year of an FGR-70G-5G-DUAL rollout, projects with short approval horizons, or customers who prefer flexibility over multi-year lock-in. Note that 3-year and 5-year contracts typically work out to a lower effective annual cost, so if the deployment is confirmed long-term, consider stepping up before buying.

Activation and Delivery

This is an electronic license only — no physical shipment. After payment, Fortinet license keys are delivered by email, typically within 0 to 1 business day. Register through the Fortinet Support portal using your device serial number. Coverage starts on the activation date.

Support Only vs a Full Bundle

FortiCare Premium does not include threat-intelligence feeds. For a single-SKU option that combines support and FortiGuard services, check the UTP or Enterprise bundles for the FGR-70G-5G-DUAL. This standalone contract is appropriate when those services are already active on the device under a separate agreement, or when only support coverage is needed at this stage.

Buying from DataCenter360.ca

Orders placed with DataCenter360.ca are fulfilled the same business day in most cases. As a Fortinet Select Partner, we register licenses directly with Fortinet and deliver keys by email — no middleman delays. We serve customers in Canada and internationally.

What support does FortiCare Premium include that Essential does not?

FortiCare Essential is limited to web-based portal support and next-business-day RMA. Premium adds 24×7 phone access to Fortinet TAC engineers, a 1-business-hour response SLA for critical issues, and same-business-day hardware replacement. It also makes your device eligible for the Priority RMA add-on.

Is this the right SKU for a lapsed or expired contract?

Yes, as long as the device is still eligible for support renewal under Fortinet’s policy. If coverage has lapsed, you may need to confirm with Fortinet TAC that a gap-renewal is possible. DataCenter360.ca can help if you are unsure about eligibility.

Does this license include any FortiGuard security services?

No. FortiCare Premium is a hardware support and TAC contract only. FortiGuard IPS signatures, URL filtering, application control, and cloud-based services require a separate subscription or a bundle such as UTP (FC-10-F70G5-950) or Enterprise (FC-10-F70G5-809).

Can I upgrade from Premium to Elite later?

Fortinet’s support tier upgrades depend on the current contract terms and device model. In most cases you can add or change the support tier at renewal. Contact Fortinet TAC or DataCenter360.ca to discuss upgrade options for your specific contract.

Is delivery available worldwide?

Yes. Electronic FortiCare licenses carry no export restrictions. DataCenter360.ca delivers to customers in any country — the key arrives by email and is registered directly in the Fortinet Support portal.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGateRugged-70G-5G-DUAL

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F70G5-247-02-12

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