Fortinet FortiGateRugged 70G-5G-DUAL FortiCare Premium, 5-Year (FC-10-F70G5-247-02-60)

If your FGR-70G-5G-DUAL is running in a remote substation, mobile command post, or any site where five years of uninterrupted coverage matters, FC-10-F70G5-247-02-60 is the support agreement to buy once and move on. This 5-Year FortiCare Premium subscription locks in Fortinet’s highest standard of reactive support for the full term: 24×7 phone escalation, same-day hardware RMA (not next business day), and continuous access to firmware updates, online tooling, and the support portal.

What FortiCare Premium Covers

This is a standalone support contract, not a FortiGuard security bundle. It covers the FortiGateRugged 70G-5G-DUAL hardware and FortiOS platform itself:

• 24×7 phone and web-portal access to Fortinet TAC engineers
• 1-business-hour response for critical (P1) issues
• Same-business-day hardware replacement (not next-day)
• Priority RMA add-on eligibility — upgradeable if needed
• Firmware updates, hotfixes, and the full Fortinet support portal

FortiCare Premium is the middle tier of Fortinet’s three FortiCare levels. The table below shows how it compares:

Who Needs a 5-Year Term

The 5-year option works best when the FGR-70G-5G-DUAL is deployed in infrastructure with a long refresh cycle: utility OT networks, transit assets, offshore platforms, or branch offices where hardware swaps are operationally disruptive. A single 5-year contract eliminates annual renewal overhead and typically carries a better effective annual cost than stacking five 1-year contracts.

Activation and Delivery

FC-10-F70G5-247-02-60 is a virtual license delivered by email, typically within 0 to 1 business day of payment. You register it against your FGR-70G-5G-DUAL serial number through the Fortinet Support portal. No physical shipment, no hardware required. Coverage begins on the registration date.

FortiCare Premium vs a Full Security Bundle

This contract keeps your hardware supported and replaceable. It does not activate FortiGuard threat-intelligence feeds (IPS signatures, URL filtering, application control, and so on). If you need those services included, the UTP or Enterprise subscription bundles for the FGR-70G-5G-DUAL cover both FortiCare support and FortiGuard in a single SKU. Consider this standalone contract when the hardware is already covered under a bundle and you need to add or extend the support component independently.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner based in Canada, authorized to sell and register FortiCare subscriptions for customers worldwide. Licenses are invoiced, confirmed, and delivered electronically — no import duties, no customs delays. If you need a formal quote or multi-unit volume pricing, contact us directly.