Original price was: CAD$4,621.70.CAD$3,687.53Current price is: CAD$3,687.53.
Authorized Partner for United States (US)Three years of FortiCare Premium coverage for the FGR-70G-5G-DUAL balances cost efficiency against the renewal friction of annual contracts, making it a practical fit for industrial and transit deployments where the hardware lifecycle typically runs four to six years. FC-10-F70G5-247-02-36 keeps TAC engineers reachable around the clock and hardware replacement the same day — without tying up budget for a full five-year term upfront.
This is a hardware support contract for the FortiGateRugged 70G-5G-DUAL platform. It does not include FortiGuard security feeds. Coverage includes:
FortiCare Premium sits at the middle tier of Fortinet’s support stack. See how it compares to Essential and Elite:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 business hour (phone) | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Next business day | Same business day | Same business day |
| Priority RMA eligibility | — | Add-on available | ✓ |
| Firmware, tools & portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The 3-year term is the right choice when the deployment will run for several years but budget planning doesn’t justify a 5-year upfront commitment. It covers typical refresh cycles for rugged appliances in OT environments while reducing per-year cost compared to stacking 1-year contracts.
FC-10-F70G5-247-02-36 is a virtual license delivered by email within 0 to 1 business day of payment. Register it through the Fortinet Support portal against your device serial number. Coverage starts on the registration date; no physical hardware is required.
This contract covers support and RMA only. If your team also needs live FortiGuard threat-intelligence services, look at the FGR-70G-5G-DUAL UTP or Enterprise subscription bundles, which include both FortiCare Premium and FortiGuard in a single SKU. This standalone contract makes sense when those services are already covered under a separate agreement.
DataCenter360.ca holds Fortinet Select Partner status and ships electronic licenses to customers in any country. Orders are processed within the same business day, and license keys arrive by email. Reach out if you need a volume quote or want to co-term multiple units.
Essential covers web-based support with next-business-day RMA. Premium adds 24×7 phone access, same-day RMA, and 1-hour critical response. Elite extends this further with a 15-minute SLA, Priority RMA included, and Extended LTS with the Elite monitoring portal. This product is the mid-tier Premium level.
No. FortiCare Premium is a support and RMA contract. FortiGuard services such as IPS signatures, URL/DNS filtering, and application control require a separate subscription. Check the UTP or Enterprise bundles for the FGR-70G-5G-DUAL if you need both in one product.
Yes. Fortinet allows early renewal and co-terming. You can purchase a new contract to stack on top of the existing one, extending coverage from the current expiry date. Contact DataCenter360.ca for renewal pricing.
Yes. FortiCare subscriptions are electronic licenses with no export restrictions. DataCenter360.ca processes orders and delivers license keys worldwide, with no customs or shipping charges.
Fortinet will dispatch a replacement unit on the same business day the RMA is approved. You call TAC, open a case, and the hardware swap is initiated. Response SLA for critical issues under Premium is 1 business hour by phone.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGateRugged-70G-5G-DUAL |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F70G5-247-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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