Fortinet FortiWiFi 50G-DSL FortiCare Elite, 1-Year (FC-10-W50GD-284-02-12)

SKU: FC-10-W50GD-284-02-12

Original price was: CAD$372.66.Current price is: CAD$300.54.

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FC-10-W50GD-284-02-12 is a 1-year FortiCare Elite subscription for the FortiWiFi 50G-DSL — 15-minute P1 critical response, same-day hardware replacement, and Elite monitoring portal access for twelve months.
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Product description

Hardware at a branch with no on-site IT staff needs fast remote support when something goes wrong. The FC-10-W50GD-284-02-12 gives the FortiWiFi 50G-DSL a full year of FortiCare Elite coverage — Fortinet’s top support tier — with a 15-minute P1 response commitment and same-day or next-day hardware replacement included.

What FortiCare Elite Covers

This subscription places the device at the FortiCare Elite tier — Fortinet’s highest support level for hardware.

Feature Essential Premium Elite
Critical issue response Next business day 1 hour (P1/P2) 15 min (P1)
24×7 telephone support
Hardware replacement (RMA) Standard return Next business day Same-day / next-day
Priority RMA eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Why a 1-Year Term

A 1-year Elite subscription suits organizations evaluating the tier before committing to a longer contract, situations where the FortiWiFi 50G-DSL was recently deployed and is mid-cycle on other entitlements, or budget processes that approve on an annual basis. It provides the same entitlements as a 3-year or 5-year contract — the term length only affects total cost and renewal frequency, not the quality of support.

The FortiWiFi 50G-DSL and Why Support Tier Matters

The FWF-50G-DSL is often the sole security and networking device at a small branch. It handles firewall policy, NAT, VPN, integrated Wi-Fi, and — through its built-in DSL modem — WAN connectivity. When it fails at a site with no local IT, the speed of hardware replacement determines how long that site is dark. FortiCare Elite’s same-day replacement option is the meaningful difference in that scenario versus a standard-return RMA process.

Activation and Delivery

Fortinet delivers the license key electronically, typically within 0-1 business days. Register it at support.fortinet.com using the device serial number. All Elite entitlements are active immediately on registration — no downtime, no configuration change on the appliance itself.

FortiCare Elite Alone vs. a Full Security Bundle

FortiCare Elite covers support SLAs, RMA, and firmware. It does not include FortiGuard services like IPS, AV, or DNS filtering. If the FWF-50G-DSL needs those, a UTP or Enterprise bundle subscription is the right path. UTP and Enterprise bundles include FortiCare Premium at the base; you can upgrade to Elite on top using the corresponding -204- SKU. If you’re starting from scratch on this device, consider whether a bundle is more cost-effective than separate subscriptions.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. We stock these licenses and deliver them electronically with no delays. Questions about co-terminating with other Fortinet contracts on this device? Reach out before ordering — we can help confirm the right SKU.

What is included in FortiCare Elite that is not in FortiCare Premium?
FortiCare Elite adds three things over Premium: P1 critical-issue response drops from 1 hour to 15 minutes; RMA shifts from next-business-day to same-day or next-day; and access to the Elite monitoring portal with Extended LTS firmware tracks is included.
Can I renew at the end of the 1-year term with another 1-year, or should I switch to a longer term?
You can renew annually or switch to a 3-year or 5-year term at renewal. Multi-year terms typically offer a lower per-year cost and reduce administrative overhead — DataCenter360.ca can provide a cost comparison if you’re deciding.
Does FortiCare Elite cover the built-in DSL modem in the FWF-50G-DSL?
FortiCare covers the appliance as a unit, including all integrated components. If the DSL modem fails, an RMA replacement covers the whole device.
How quickly is a P1 issue acknowledged under Elite?
Fortinet targets a 15-minute initial acknowledgment for P1 issues under FortiCare Elite, 24 hours a day, 7 days a week, including holidays.
Is FortiCare Elite the same as Priority RMA?
Priority RMA is a separate add-on (SKU ending -210-) that provides even faster hardware dispatch in specific regions. FortiCare Elite includes same-day or next-day RMA as its standard hardware replacement — Priority RMA is an additional acceleration layer on top of that for organizations that need guaranteed sub-4-hour replacement.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-50G-DSL

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-W50GD-284-02-12

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