Original price was: CAD$223.54.CAD$180.28Current price is: CAD$180.28.
United States (US) Authorized DistributorIf your FortiWiFi 50G-DSL is already covered under FortiCare Premium, the 3-year Premium-to-Elite upgrade (FC-10-W50GD-204-02-36) closes the gap between Premium and Elite without replacing your existing contract. You get three years of Elite-level access running alongside your current coverage.
Service code 204 activates the Elite delta on top of an active Premium subscription. Applied to the FortiWiFi 50G-DSL, that means:
Both the underlying Premium contract and this upgrade must be active simultaneously for Elite status to apply.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | 4 hours | 2 hours | 15 minutes |
| 24×7 telephone support | — | ✓ | ✓ |
| Hardware replacement (RMA) | Next business day | Next business day | Next business day |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Teams running VDSL/ADSL branch offices on FortiWiFi 50G-DSL appliances often depend on that device as the single point of WAN and wireless access. A 2-hour response window for a critical failure is acceptable in some environments; 15 minutes matters when productivity stops. The 3-year term suits sites mid-lifecycle that need Elite coverage for the duration without starting a full new Elite contract from scratch.
This is a software subscription. After purchase, DataCenter360.ca delivers a Fortinet license key electronically within 0-1 business days. Registration goes through the Fortinet Support portal (support.fortinet.com), where the upgrade attaches to the existing Premium entitlement on the device’s serial number. No hardware shipment or return is required.
If the current Premium contract has a year or more remaining, the upgrade SKU is the cost-effective path to Elite status. For units approaching renewal or still on a basic support tier, it may be worth comparing the combined cost against switching to a UTP (FC-10-W50GD-950) or Enterprise (FC-10-W50GD-809) subscription bundle, which packages FortiGuard threat intelligence with FortiCare in a single subscription. DataCenter360.ca can run a term-aligned comparison on request.
DataCenter360.ca is a Fortinet Select Partner and MSSP based in Canada. Licenses are sourced directly through Fortinet’s authorized partner program and delivered electronically to customers in any country. Orders placed during business hours are typically fulfilled the same day.
It upgrades your FortiWiFi 50G-DSL from FortiCare Premium to Elite for 3 years. The key additions are a 15-minute critical-case response SLA (vs. 2 hours under Premium) and access to the FortiCare Elite monitoring portal with extended LTS firmware tracks. All Premium benefits remain active throughout.
Yes. Service code 204 is an upgrade, not a standalone contract. Your FortiWiFi 50G-DSL must already be registered under FortiCare Premium, and that Premium subscription must stay active for Elite status to apply. If you need to set up Premium first, contact DataCenter360.ca for a quote.
Yes. Electronic delivery means there are no geographic restrictions. DataCenter360.ca processes orders from customers worldwide through Fortinet’s authorized partner channel.
The Elite monitoring portal is a Fortinet-hosted dashboard providing extended visibility into device health, firmware status, and support case history. It also covers long-term support firmware branches, useful for environments that can’t adopt every new FortiOS major release immediately.
When the upgrade expires, the device returns to the underlying FortiCare Premium level if that contract is still active. Renewing before expiry — either with another 3-year upgrade (FC-10-W50GD-204-02-36) or moving to a 5-year term (FC-10-W50GD-204-02-60) — keeps Elite status continuous without a lapse.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50G-DSL |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-W50GD-204-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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