Fortinet FortiWiFi 50G-SFP FortiCare Premium to Elite Upgrade, 3-Year (FC-10-WS50G-204-02-36)

SKU: FC-10-WS50G-204-02-36

Original price was: CAD$164.72.Current price is: CAD$154.42.

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FC-10-WS50G-204-02-36 upgrades an active FortiCare Premium subscription to FortiCare Elite on the FortiWiFi 50G-SFP for 3 years. Adds 1-hour critical-case response, next-business-day advance hardware replacement, and Elite portal access. Requires active FortiCare Premium on the same serial number. Delivered electronically worldwide.
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Product description

Three years tends to match how most Fortinet hardware contracts are structured, which makes the FC-10-WS50G-204-02-36 a natural fit for aligning support coverage with an existing deployment schedule. If a FortiWiFi 50G-SFP went into service with FortiCare Premium on a 3-year hardware cycle, adding this upgrade at any point in that window brings the device to Elite coverage, with a fresh 3-year term from activation.

What This Upgrade Covers

FC-10-WS50G-204-02-36 is a service upgrade key that requires an active FortiCare Premium subscription on the FortiWiFi 50G-SFP (FWF-50G-SFP-A) at activation. For the 3-year term, it adds:

  • 1-hour critical-case response SLA (down from Premium’s 2-hour)
  • Next-business-day advance hardware replacement
  • Access to the Elite monitoring portal for device telemetry and health dashboards
  • Extended long-term software support (LTS) beyond standard firmware end-of-life dates

FortiCare Tier Comparison

The upgrade brings coverage to Elite, the top FortiCare tier. Here is how the three tiers compare:

Feature Essential Premium Elite
Critical-issue response Next business day 2 hours 1 hour
24×7 telephone support
Hardware RMA method Return to depot Advance replacement Advance replacement
Priority RMA add-on eligible
Firmware updates, portal & knowledge base
Extended LTS support & Elite monitoring portal

Who Buys This

Organizations planning hardware refreshes on a 3-year cycle or aligning support contracts with capital budgets. The 3-year term also suits auditors and compliance teams that require a minimum multi-year SLA at the Elite tier for covered devices. Branch offices running the FortiWiFi 50G-SFP as the primary security gateway and wanting predictable support terms through the full hardware lifecycle are a common use case.

Activation and Delivery

DataCenter360.ca delivers the FC-10-WS50G-204-02-36 key electronically by e-mail, usually within one business day of order confirmation. Registration is done in the Fortinet Support Portal (support.fortinet.com) against the FortiWiFi 50G-SFP serial number that has active FortiCare Premium. The 3-year Elite term starts from the activation date. If the underlying Premium contract has a different end date, verify in the Support Portal how the two terms stack before activating.

One Service vs. a Full Bundle

The 204 upgrade path works only for devices with FortiCare Premium already active. If the device has no support at all, start with FortiCare Premium (FC-10-WS50G-247), then add this upgrade. For environments that also need FortiGuard security services, UTP or Enterprise subscription bundles combine support and threat intelligence into a single contract and are typically more efficient to manage than separate service keys.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner delivering licensing worldwide. The FC-10-WS50G-204-02-36 key is e-mailed after order and applies to a FortiWiFi 50G-SFP anywhere in the world. If you are timing this purchase to coincide with a Premium renewal or buying several services for the same unit, contact us to coordinate so all keys activate cleanly against the same serial number.

Can I purchase this 3-year upgrade at any point during an active Premium contract?
Yes, as long as FortiCare Premium is active on the FortiWiFi 50G-SFP at the time of activation. The 3-year Elite term runs from the date you apply the key in the Fortinet Support Portal, not from the original Premium start date. Check the resulting coverage dates in the portal after registration to confirm the term is as expected.
Does this upgrade cover multiple FortiWiFi 50G-SFP units?
Each FC-10-WS50G-204-02-36 key applies to a single serial number. For multiple FortiWiFi 50G-SFP units, one key per device is needed. DataCenter360.ca handles multi-unit orders and delivers all keys together.
What is included in the Elite monitoring portal?
The Elite monitoring portal is Fortinet’s advanced visibility layer for Elite-tier subscribers, providing real-time device telemetry, health dashboards, and alerting. Access is provisioned through the Fortinet Support Portal after the Elite upgrade is registered and may take a few hours to propagate.
Is this service available outside Canada?
Yes. Fortinet service subscriptions are electronic and available worldwide. DataCenter360.ca ships the key by e-mail, and the covered FortiWiFi 50G-SFP can be installed in any country.
What happens if the underlying Premium contract expires while the Elite upgrade is active?
The Elite upgrade builds on FortiCare Premium. If Premium lapses while the upgrade is still nominally active, the Elite entitlements may not function as intended. Keep Premium and the Elite upgrade aligned at renewal to avoid gaps. Contact DataCenter360.ca or Fortinet support to review your serial number’s contract stack before renewing.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-50G-SFP

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-WS50G-204-02-36

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